Passengers generally appreciate the comfort and cleanliness of the buses, along with friendly and helpful staff. However, some reviews mention issues such as late arrivals, cold air conditioning during night trips, unsanitary bathroom conditions including a lack of toilet paper or water for handwashing. Despite these concerns, many travelers report positive experiences overall.
It delayed by an hour causing some anxiety to the people who were waiting to pick me up.
4 out of 5 stars
Nhlanhla Z.
The bus broke down and were stack between someone and nowhere so please start serving the busses more often
1 out of 5 stars
Lechei A.
I love traveling with intercape. Infact, I use it all the time, I travel evey after 6 weeks to and from Durban/Pretoria.
Yesterday I was highly disappointed with the state of that bus. There was a smell of urine and jeyes fluid all over the bus, seems like all the sits were smelly 🤢🤢🤢🤢
Many users have praised the bus service for its cleanliness, comfort, and friendly staff. The drivers are often noted for their professionalism and effective communication throughout the journey. However, some reviews mention issues with punctuality and a lack of charging points on certain buses. Despite these concerns, many passengers still express overall satisfaction with their travel experience.
They dont run on time but otherwise everything was fine. In the middle of our trip it was delayed due to a person who apparantly didnt have a ticket while he already got on the bus in Johannesburg station.
4 out of 5 stars
Johan B.
The bus was super clean. Best driver ever. His driving was flawless and smooth. We all fell asleep. Loved the music. We arrived at 13:30. An hour early. Great experience ever.
5 out of 5 stars
Magdeline M.
Not too many stops and the driver was very considerate 👌just made a quick stop by Heidelberg for some that still needs to catch another transport from Pretoria...made long unnecessary stop there
Many users appreciated the punctuality, cleanliness, and friendly service provided by the bus company. The drivers were often praised for their excellent driving skills and attentiveness. However, some reviews mentioned issues such as a lack of toilets and charging points on board, occasional delays to destinations, temperature discomfort due to non-functioning heaters or air conditioning systems.
I enjoyed every moment in the bus and the driver was attentive , driving with care never felt at any moment that my life was in danger so the service was excellent
5 out of 5 stars
Eva M.
Terrible feeling, the inside was like a sauna and the inside had torn seats and gum mixed inside window panes, terrible experience.
1 out of 5 stars
Sameer K.
The driver refused to drip me off at my selected drop off point beach front, I had to spend more cash for Bolt
According to 41 reviews, Citiliner received a 3.3-star rating for this journey. Travellers were especially satisfied with the staff and the ticket access, but some complained about the WiFi. Citiliner ticket prices on this trip start at $25
Citiliner Plus Pretoria Durban recent customer reviews
The bus had problems, wipes not working and was raining it arrived two hours late then what was scheduled, it was just a total disaster.
1 out of 5 stars
Sphindile M.
The driver was good, didn't have any problem on the road, for the first time I felt comfortable sleeping during my trip.
4 out of 5 stars
Gavaza M.
Please guys stop advertising false adverts, the bus was said to have a wifi but it didn't and it was regarded as clean but nah it wasn't and the driver doesn't take the covid 19 rules serious as some passengers were not wearing mask
Passengers have consistently praised the comfort and cleanliness of the buses, as well as the friendliness and professionalism of the staff. Many appreciated timely arrivals and smooth rides. However, some noted issues with charging points not functioning during trips, which slightly affected their overall experience but did not overshadow their satisfaction with Big Sky's service quality.
Big Sky Express Pretoria Durban recent customer reviews
The bus was very clean even the toilet was very clean to me hygiene is very important
5 out of 5 stars
Xolani N.
The driver was friendly, obeying the road rules, arrived on time, very good driving skills.
5 out of 5 stars
Mlungisi Patrick Z.
My journey with Big sky was amazing...driver's company was very good👍
Bus was clean,smell nice
There was nothing I didn't like
Based on 3093 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. APM WC ticket prices on this trip start at $23
Passengers generally appreciated the comfort and cleanliness of the buses, as well as the friendly and helpful attitude of drivers and attendants. Many noted that trips were on time or even arrived early. However, some mentioned concerns about speeding drivers, inconsistent temperatures inside buses, occasional delays at Pretoria station due to uncooperative passengers, and a lack of charging facilities onboard.
Greyhound Pretoria Durban recent customer reviews
The service is poor, there was one person working on the counter. He did not announce to tell us that the bus has arrived and when we asked him why, he said he was tired, he been working for whole day. I was so disappointed and the driver said if we have complaints we have other bus services to choose from.
4 out of 5 stars
Sithabile X.
Bus broke down at night, the other one was brought after 2 hours and 30 minutes. I ended up missing the interview I was travelling for and regret wasting my money in booking a bus
1 out of 5 stars
Nokwanda N.
I got greyhound bus it had cockroaches. I got raindrops when it was raining. It was stuffy inside no fresh air.
Frequently asked questions about travelling from Pretoria to Durban by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Pretoria to Durban?
The cheapest bus tickets from Pretoria to Durban start from $23. The average price for this route is around $42. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Pretoria to Durban?
The average bus travel time from Pretoria to Durban is 9h 30m, covering a distance of 534 km. The quickest bus can get you there in 7h 50m and is operated by Intercity Xpress.
Which bus companies service the Pretoria to Durban route?
What are the earliest and latest departure times for the bus from Pretoria to Durban?
The earliest bus departs from Pretoria to Durban at 5:30am. And the latest bus departs at 9:30pm.
What are the CO₂ emissions for the bus trip from Pretoria to Durban?
A bus trip from Pretoria to Durban generates an estimated 13 kg of CO₂, making it a highly eco-friendly travel option and a mode of travel recommended by Busbud.
What is the best bus company from Pretoria to Durban?
According to Busbud customers, the highest-rated bus company on this route is Citiliner, with an average rating of 3.6 out of 5 stars based on 2103 reviews.
Which bus company has the best Wi-Fi from Pretoria to Durban?
Based on Busbud reviews, the bus company Citiliner has the highest Wi-Fi rating with a score of 1.6.
Which bus company has the best on-time performance from Pretoria to Durban?
According to Busbud traveller reviews, the most punctual bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Pretoria to Durban?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.1 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
01-16
$37
01-17
$29
Today
$22
01-19
$22
01-20
$22
01-21
$22
01-22
$22
01-23
$22
The cheapest trip from Pretoria to Durban was searched and found on Jan 18, 2026 with a price of $22
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pretoria to Durban, as early as possible.
You can expect to pay from $22 to $80 for a bus ticket from Pretoria to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at $22 which is on 2026-01-19.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Pretoria to Durban was searched and found on Jan 18, 2026 with a price of $22
