Passengers frequently praise the comfort and cleanliness of the buses, along with friendly and helpful staff. Many reviews highlight punctuality as a positive aspect; however, some passengers experienced delays or issues such as non-functioning air conditioning and unpleasant restroom conditions. Despite these minor inconveniences, travelers generally report enjoyable journeys with skilled drivers ensuring safe trips.
The bus from Pretoria they changed it to big sky which was a wack, uncomfortable , then when we got to park station they changed us to another big sky bus, it was supposed to arrive in Durban at 6:30 but it arrived around 8:00 because it was old and it had so many stops. The total trip was disaster, Intercape is no longer the same but Atleast those two Zulu drivers we friendly and patient.
2 out of 5 stars
Hlalisiwe N.
The Aircon was nt working properly.it was either extremely cold or extremely hot and we had to use reading lights
2 out of 5 stars
Viwe D.
I loved that it had a charger. What I didn’t love us that they kept on turning the A/C on and it’s cold in the AM’s
Customers have shared positive experiences with the bus service, highlighting friendly and professional drivers, comfortable seating, cleanliness, timely arrivals at destinations, and a pleasant atmosphere. However, some reviews mention issues such as non-functioning charging ports and inconsistent air conditioning or heating systems. Overall satisfaction remains high despite these minor inconveniences.
Their service was good, it was my first time today, I really enjoyed. Drivers are professional. Keep it up
5 out of 5 stars
Nokwazi Cynthia D.
Very inconvenient the bus was late no clear communication made about the bus time it was so draining moving from one bus to another, very incompetent service 1 star because I arrived alive .
2 out of 5 stars
Lihlithemba K.
I could not make it on time the Adress was not accurate on the gps , I tried calling the office with no avail . The bus even left me without contacting me , as I was lost and they were not picking up their phone.
Passengers have generally praised the bus service for its comfort, cleanliness, and friendly staff. Many appreciated the punctuality of departures and arrivals as well as clear communication from drivers. However, some concerns were raised about speeding issues with certain drivers and inconsistent temperature control on board. Additionally, a few passengers noted that charging facilities would enhance their travel experience further.
Citiliner Plus Pretoria Durban recent customer reviews
It was late and there was no communication,when we reach park station this thing of up and down l don't like it.
1 out of 5 stars
Nobuhle Patricia M.
The worst experience of my life! The bus broke down and we were stranded for hours!
1 out of 5 stars
Wendy N.
The trip was ok it just that it was a bit long the bus drove through vereeniging and again petermaritzburg
Passengers generally appreciate the friendly and skilled drivers, as well as the overall safety of their journeys. Many reviews highlight timely departures and arrivals, contributing to a positive travel experience. However, some travelers noted concerns about limited facilities such as toilets and charging points on certain buses. Additionally, issues with heating or cooling systems were mentioned by several users seeking more comfortable conditions during trips.
Passengers frequently commend the comfort and cleanliness of the buses, as well as the friendliness and professionalism of staff. Many reviews highlight timely arrivals and safe journeys, contributing to an overall positive experience. However, some users noted issues with charging points not functioning consistently during their trips.
Big Sky Pretoria Durban recent customer reviews
My journey with Big sky was amazing...driver's company was very good👍
Bus was clean,smell nice
There was nothing I didn't like
5 out of 5 stars
Mamsy M.
Very disappointing. I even sent a complaint email and made several phone calls but to date nobody even responded to me.
1 out of 5 stars
Nonhlanhla N.
The bus was clean drivers where friendly aircon was in good condition everything was 100%
Based on 2508 reviews, the company was rated 2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. APM WC ticket prices on this trip start at US$27
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Where are the popular stops in Pretoria and Durban?
Stops in Pretoria
A - Pretoria Station
Office 4, Pretoria Station, 180 Scheiding St, Pretoria Central, Pretoria, 0002, South AfricaPretoria Station
B - Pretoria Station
Motor Coach Terminal, corner of Paul Kruger and Sheiding streetPretoria Station
Durban International Airport, 4029, South AfricaAirport (DBN)
Frequently asked questions on the trip Pretoria - Durban
What is the travel distance from Pretoria to Durban?
The distance between Pretoria and Durban is around 535 km (332 miles).
What are the departure and arrival locations for buses traveling from Pretoria to Durban?
Buses traveling this route start their trip at Pretoria Station, in Pretoria, and end it at Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel), in Durban.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
10-04
US$21
10-05
US$30
Today
US$25
10-07
US$18
10-08
US$21
10-09
US$21
10-10
US$19
10-11
US$17
The cheapest trip from Pretoria to Durban was searched and found on Oct 11, 2025 with a price of US$17
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pretoria to Durban, as early as possible.
You can expect to pay from US$17 to US$56 for a bus ticket from Pretoria to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at US$17 which is on 2025-10-11.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
About Bus Travel
Bus Travel Tips
Meet and talk to locals at the bus stations while travelling from Pretoria to Durban.There is no better way to get inside travel information while exploring a new city than to go straight to its people.
From miles long of beauteous natural landscapes to impressive man-crafted sights, you’re bound to be in for a visual treat on your bus trip from Pretoria to Durban.
Buses have one of the smallest carbon footprints of motorized transport modes. A bus going from Pretoria to Durban will emit less CO2 than a car or an airplane.
Create your own real life musical score by curating a personalized bus travel playlist - the perfect accompaniment to your bus ride from Pretoria to Durban.
Did you know?
One of the longest bus route in the world goes all the way from Ontario to Alberta in Canada (with the same bus). This trip is 3,435 km or 2,135 miles long and the price is a bit under $100.
The Superbus, created by a Dutch engineer is the world's fastest bus with 250 km/h. Too bad it's only a prototype for now.
Did you know that 80% of the buses in North America are equipped with WiFi and power outlets ? And 60% of bus travellers have used their electronic device on board during 2014.
Busbud makes bus travel easy. We help travellers find a bus, plot routes, and book intercity bus tickets all over the world. With Busbud, wherever you go, you have a worldwide bus station within reach and available in your own language and currency. With Busbud, you can buy tickets with confidence. We ensure that you make the most out of your bus trip by partnering up with reliable bus companies from all around the world such as Greyhound, Eurolines, ALSA, OUIBUS (BlaBlaBus), National Express and many others.