The reviews highlight a generally positive experience with the bus service, noting comfortable seating and friendly staff. Many passengers appreciated the clean buses and safe driving practices. However, some common concerns included issues with punctuality, as several buses arrived late without apologies from staff. Additionally, there were mentions of inadequate bathroom facilities leading to unpleasant odors during travel. Despite these challenges, many travelers found their journeys enjoyable overall due to courteous drivers and attentive service.
For one the toilet couldn't be utilised 100% passengers were instructed to do number one only, unfortunately there was a lady who had a runny tummy so we had to make numerous stops to accommodate her. Secondly I'm not sure if the bus had a clash with a small car the bus stopped the drivers got off with out saying anything to us even when they got back. Thirdly we were supposed to reach our destination at 5pm but we arrived an hour later.
2 out of 5 stars
Conny M.
I enjoyed traveling with Intercape ,however the bus seat chairs were so close to each other couldn't sit comfortably , that was bit disappointing, otherwise all was good and drivers were so consistent on time
5 out of 5 stars
Hazel Z.
Service they provided was excellent! Just the bus was smelling urine! From PTA till we reach our destination that was so unpleasant!
Many users have expressed satisfaction with their bus journeys, highlighting the cleanliness of the buses and friendly drivers who communicate well throughout trips. Passengers appreciated comfortable seating and punctuality in some instances. However, a common concern was the lack of charging ports on certain buses, which affected long-distance travel convenience for many travelers.
The driver was very arogent. We were supposed to arrive at 19:30 but we were delayed by 2 hours
1 out of 5 stars
Smakahle G.
Excellent. The bus was very clean and the driver communicated throughout the trip
5 out of 5 stars
Zanele M.
I was a bit late, when i arrived the bus was still there I tried stopping it but the driver drove off like he didn’t see me meanwhile he closed the door on my watch I had to rebook with my last money I was so hurt.
Many users appreciated the friendly and skilled drivers, as well as the overall safety of their trips. The buses were generally clean and comfortable with calming music enhancing the travel experience. However, some reviews noted issues such as a lack of toilets, charging points not working consistently, temperature discomfort due to non-functional heaters or air conditioning, and occasional delays in arrival times.
I enjoyed everything actually it’s arrived at time
And during the trip the driver was focused on a road n played us music that’s help us to enjoy a trip
5 out of 5 stars
Fisokuhle N.
Many stops,suppose to arrive by 17:15 but we're in Pinetown at 18:20 ended up in Pinetown instead of Durban because it was late
1 out of 5 stars
Thobile N.
Well the bus was not that bad old but the driver was great he looked after all passengers
According to 37 reviews, Citiliner received a 3.2-star rating for this journey. Travellers were especially satisfied with the staff and the seats, but some complained about the WiFi. Citiliner ticket prices on this trip start at $24
Citiliner Plus Pretoria Durban recent customer reviews
The bus had problems, wipes not working and was raining it arrived two hours late then what was scheduled, it was just a total disaster.
1 out of 5 stars
Sphindile M.
The driver was good, didn't have any problem on the road, for the first time I felt comfortable sleeping during my trip.
4 out of 5 stars
Gavaza M.
Please guys stop advertising false adverts, the bus was said to have a wifi but it didn't and it was regarded as clean but nah it wasn't and the driver doesn't take the covid 19 rules serious as some passengers were not wearing mask
Passengers consistently praise the comfort and cleanliness of the buses, as well as the friendliness and professionalism of the staff. Many reviews highlight timely arrivals and safe driving skills. However, some users noted issues with charging points not working during trips. Overall, travelers express satisfaction with their experiences on this service.
Big Sky Pretoria Durban recent customer reviews
The driver was friendly, obeying the road rules, arrived on time, very good driving skills.
5 out of 5 stars
Mlungisi Patrick Z.
My journey with Big sky was amazing...driver's company was very good👍
Bus was clean,smell nice
There was nothing I didn't like
5 out of 5 stars
Mamsy M.
Very disappointing. I even sent a complaint email and made several phone calls but to date nobody even responded to me.
Passengers generally appreciated the comfort and cleanliness of the buses, highlighting friendly and helpful drivers who ensured a smooth journey. Many noted that trips were punctual, with clear communication from staff. However, some mentioned concerns about speeding drivers and inconsistent temperature control on board.
Citiliner Plus Pretoria Durban recent customer reviews
I got greyhound bus it had cockroaches. I got raindrops when it was raining. It was stuffy inside no fresh air.
1 out of 5 stars
Samukelo N.
It was late and there was no communication,when we reach park station this thing of up and down l don't like it.
1 out of 5 stars
Nobuhle Patricia M.
The worst experience of my life! The bus broke down and we were stranded for hours!
Based on 2707 reviews, the company was rated 2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. APM WC ticket prices on this trip start at $39
Frequently asked questions about travelling from Pretoria to Durban by bus
What is the travel distance from Pretoria to Durban?
The distance between Pretoria and Durban is around 535 km (332 miles).
What are the departure and arrival locations for buses traveling from Pretoria to Durban?
Buses traveling this route start their trip at Pretoria Station, in Pretoria, and end it at Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel), in Durban.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-14
$27
11-15
$24
Today
$24
11-17
$25
11-18
$27
11-19
$26
11-20
$28
11-21
$32
The cheapest trip from Pretoria to Durban was searched and found on Nov 15, 2025 with a price of $24
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pretoria to Durban, as early as possible.
You can expect to pay from $24 to $89 for a bus ticket from Pretoria to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at $25 which is on 2025-11-17.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Pretoria to Durban was searched and found on Nov 15, 2025 with a price of $24
