Customers frequently praised the service for its punctuality, friendly and welcoming staff, and efficient customer care. Many enjoyed comfortable seating and clean buses. However, a few reviews noted concerns about road conditions affecting safety or issues with seat assignments when booking multiple tickets together. Overall, passengers expressed satisfaction with their travel experiences.
The trip itself was great, from the spacious seating, the excellent driving, clean toilets, frequent updates from the team, relaxed mood, and excellent service from the Swiss team. However please avoid hawkers on board. It removes the affluence from the ride.
4 out of 5 stars
Netsai M.
Coach 9..comfort and friendliest Drivers.They made me book my return ticket on my arrival.
5 out of 5 stars
Priscilla T.
I am so thrilled with such an experience felt let down by the state of roads in Zimbabwe,the journey with Swiss Express was one to be repeated again and again, so so professional.
Customers express dissatisfaction with the service, specifically mentioning delays and late arrivals. These issues seem to be consistent across multiple reviews. Additionally, one review mentions poor bus maintenance as a possible factor for the negative experience.
Absolutely unacceptable service. The bus left 12 hours late. The passengers had to sleep in the station while they waited for a trailer because there wasn’t enough space for the luggage. There was no branding on the bus which resulted in the bus constantly getting stopped. Today unacceptable
According to the reviews, the bus service is praised for its cleanliness and well-maintained condition, with good communication from the staff. Passengers appreciated arriving on time in Bulawayo and felt warmly welcomed by the friendly staff. However, there were concerns about delays in departure times and issues with unreliable WiFi during travel.
Imperial Lane Johannesburg Bulawayo recent customer reviews
I didn't enjoy my journey at all and there was no communication about the delay the bus was supposed to depart at 5 and it left only at 7pm from that on its own I was dissapointed
2 out of 5 stars
Thandi P.
The bus is clean and well kept, it does not speed and there is good communication. The down side was a lot of people with no passports which made those with passports to be ferried to the S.A border with a quantum that was cold and not comfortable at all.
3 out of 5 stars
Anitha S.
I was told it departs from parkstation, yet it's misinformation. I personally didn't like the lie. we were told they the bus will leave at 3pm. to get to parkstation at 2:30.only then we were taken by a bakkie to power house, and was told it's leaving at 4. and it left at 5:30pm. but the journey went well
Users have reported that the bus crew was very helpful, contributing to a satisfactory experience. However, there were concerns about communication issues during delays in Pretoria and difficulties accessing the WiFi password.
Passengers have shared positive experiences with Delta Coaches, highlighting the friendly and professional staff, comfortable rides, and efficient service. However, some users expressed concerns about unexpected luggage fees despite the stated policy of free luggage up to 25 kg. Additionally, there were instances of departure time changes that caused inconvenience for travelers. Despite these issues, the overall feedback remains favorable with many appreciating the smooth journey and helpful staff.
When I got to the station only to be told we tried calling to inform of the rescheduled bus my boarding time was 7pm and the bus departed @3pm what an inconvenience..
2 out of 5 stars
Mininhle N.
I had 2 bags by 20kg free when I booked the ticket online, but was only given 1 bag free and there's no scale. The charges for the extra bag was abnormally high. Terrible experience ever,,,was told that was I've seen online doesn't exist in reality 😕 😢
1 out of 5 stars
Rejoice C.
The complaint from most people was that your WIFI ends at the border why not on Zimbabwe also
Based on 13 reviews, the company was rated 3 stars on Busbud. Travellers were especially satisfied with the temperature and the ticket access but often complained with the WiFi. Mzansi Express ticket prices on this trip start at $54
I was told I could take a suitcase of 20kg and one hand luggage but the charged me an additional R600 for luggage
2 out of 5 stars
Khathazile J.
I got there in time first I was rooted R50 by the guys who help with luggage,they gave me a fake note and when I got to the bus my seat was given away to someone who had put their bags on there and I was told to go find a seat for myself without any assistance, I was very disappointed
2 out of 5 stars
Nobuhle N.
Drivers and conductor where friendly and professional
Regional Bus Coaches offers 1 daily departures, and you can find tickets starting at $64. The quickest ride takes around 570. Regional Bus Coaches offers a cost-effective solution to get you where you need to be.
A good way to travel this route is with Transi-Africa Tours buses. The company offers 1 daily departures, with ticket prices starting at $85 and the shortest trip taking about 780. Transi-Africa Tours gets you where you want to go for a fair price.
Brooklyn Express offers 1 daily departures, and you can find tickets starting at $63. The quickest ride takes around 870. Brooklyn Express offers a cost-effective solution to get you where you need to be.
Based on 32 reviews, the company was rated 3 stars on Busbud. Travellers were especially satisfied with the ticket access and the temperature but often complained with the WiFi. MB Transport ticket prices on this trip start at $141
Based on 2 reviews, the company was rated 5 stars on Busbud. Travellers were especially satisfied with the staff and the timeliness but often complained with the departure location. Sebata Luxury Charters ticket prices on this trip start at $75
Frequently asked questions about travelling from Johannesburg to Bulawayo by bus
What is the travel distance from Johannesburg to Bulawayo?
The distance between Johannesburg and Bulawayo is around 676 km (420 miles).
What are the departure and arrival locations for buses traveling from Johannesburg to Bulawayo?
Buses traveling this route start their trip at O. R Tambo Airport Johannesburg, in Johannesburg, and end it at 114 Joshua M Nkomo Street, Bulawayo, in Bulawayo.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-11
$61
11-12
$61
Today
$47
11-14
$47
11-15
$47
11-16
$48
11-17
$47
11-18
$47
The cheapest trip from Johannesburg to Bulawayo was searched and found on Nov 13, 2025 with a price of $47
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Johannesburg to Bulawayo, as early as possible.
You can expect to pay from $47 to $61 for a bus ticket from Johannesburg to Bulawayo based on the last 2 days. You can expect to find the cheapest price for the trip at $47 which is on 2025-11-14.
Usually Brooklyn Express will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Johannesburg to Bulawayo was searched and found on Nov 13, 2025 with a price of $47
