Bus Tickets from Calgary International Airport to Banff

Ride was smooth and driver ,Claudio, was very friendly. I left my phone on the bus and he was able to quickly return to our hotel to drop it off for me. All in all very good experience.

Due to unexpected bad weather, our flight from Vancouver to Calgary was delayed, and Driver Mo waited for us for an entire hour. Of course, we were the only ones waiting in the shuttle, but I know this kind of consideration isn't something we should take for granted. I'd like to express my gratitude to Mountain Park Transportation and Driver Mo for their prompt response. Driver Mo even came to the luggage pickup area himself to help us. He drove smoothly and was very kind, even offering a few brief Korean remarks when he realized we were Korean. If I ever come back, I'd love to use Mountain Park Transportation again and meet Driver Mo. I'll definitely recommend him to everyone!

Gold Service. Our driver Richard was amazing. Great communication pre and post transport, punctual and very knowledgeable as he gre up in the area. Would highly recommend this company Maxine Australia

Awful. bus didn't show up and when i called help line they claimed it had. i had arrived at (correct) bus stop 30 minutes early.

Very poor service. Unclear instructions for pick up and we missed it although we asked for the bus driver to wait 30 seconds and he declined.

There seemed to be some confusion at pick up. The driver had arrived 30 minutes before our departure and then left without any passengers. We were able to connect with company and they sent another bus. We departed 50 minutes later than planned.

Ron was an absolute legend! He was so helpful and he got us there safe and sound quick smart whilst super cosy in the bus!

I liked the choice of car for the right number of people. The driver was kind, asked me about the itinerary, and drove me to the hotel, so I was able to start a happy trip with my kids on a rainy day.

The driver seems with good humor, however when the last guest got on van, they started talking. Sometimes the driver even didn’t look at roads which was really scary for us while sitting at roll behind the driver. And sometimes he has zigzag driving…. And changed lanes without giving any signal lights. We understand he drive many times per day with same route, probably can drive without starring at road. But it’s related to all passengers’ safety. The safety is always the priority.

Really loved this service! The bus was not jammed, it was a very lovely drive. The driver was so kind! I would love to travel with them again

the shuttle was canceled and they said we could go on another shuttle company. when we showed up they said they didn't have us on that shuttle

The reception representative and shuttle driver were very helpful and accommodating.

I think your company should improve the arrangement of message notifications, such as providing the specific boarding location and the bus model two hours before departure, as well as a contact number for emergencies.

Customer service was very kind and helpful. Took a shared van from Calgary Airport to Banff- no stops in between which was nice. Pickup was almost 20 minutes late but we arrived around the same time as scheduled. Booked upon arrival at airport online easily.

Terrible. The driver left 20 minutes early because he didn’t feel like waiting and leaving at the scheduled time, despite me still showing up 15 minutes early. I was left stranded by myself in the rain. Then when I called they lied and said a passenger had an emergency which later came out as untrue.

My experience was great, we were picked up in a small and comfortable van with a friendly driver.

Bus left YYC on time but then went to a rail station on the edge of town. We waited there for 15 / 20 mins for 4 passengers and only 1 showed up. There didn't seem to be a cut off for passengers to turn up. Bus was also cold and it took 30mins longer to get to Banff than the airporter bus.

Very friendly driver, on time (actually early) and comfortable transfer. Couldn’t recommend enough!

On time and the driver Mohammed was really friendly. All around awesome experience

It was a fantastic ride. He was flexible dropping me close to the house. I suggest passengers to please communicate before hand about your drop off location. Some people requested to change their drop off after reaching at the drop off. They are just wasting other people’s time.

My experience was very satisfying,No faults or complaints at all! 100% recommended for a safe,stress free trip.

The shuttle was nice and comfortable. What made the trip truly memorable was the driver, Joe. Very kind, sociable, and friendly. Gave me lots of tips and tricks

We could not find them at the airport and when we rang them they were so helpful and picked us up early!!

Really friendly drivers, especially the bloke from south India whose name I can’t quite remember. Great experience would definitely use again!