Bus Tickets from Pearson Toronto Airport to Ottawa / Tremblay Station

The bus seats were good overall. The only thing I didn’t like is the washrooms. They were very very dirty l, speak the toilet seat and it is cery unhygienic especially for women, looked like haven’t even clean in a while..no hand soap or sanitizer, no toilet.

It's was great experience but just one thing missing if company provide a small botel of water for each passenger will be very nice

Horrible they do not specify the location I was waiting at the wrong pioneer station and was supposed to be waiting across the street. Horrible customer support line that leads to nowhere. I had to book another bus. I would avoid.

Bus condition, driver and timing are excellent. I recommend to anyone to use red arrow bus service.

There was a 30 min delay in deaprture without any prior notice. This is th second time in the past month.

The bus is really nice, I took it in a non so crowded day so there was less passengers in so I had enough space for myself and my backpack and handbag. Only thing is that it's pretty cold in the bus due to ventiation so don't forget to get in with a sweater🥶.

Bus was nearly an hour late and didn’t have the amenities advertised when booking (no wifi or bathroom on-board).

I didn't have wifi access during the trip even though I tried to get access numerous times.

The driver was very helpful and welcoming. The ride was smooth. However the bus was 25 minutes late to the pickup spot, which cause much anxiety among waiting passengers. I understand traffic was bad during that time in downtown Toronto, but I would really appreciate a text message about the delay and estimate pickup time.

Hard to find bus the bus wasn’t called metro linx it was called Go bus !

It was a good trip between Toronto to Ottawa had to change buses 🚌 at Kingston than another 2 more hours to Ottawa

Reckless and rude driver. From Kingston to Ottawa. There was no access to washrooms on both rides from Toronto to Kingston and Kingston to Ottawa. The bus terminal in Kingston was closed and our only option was wait outside. People were urinating on the perimeter of the station as there was no other option. Utterly disgusted by the poor planning and lack of care.

The library was closed and it that cold weather there was no safe protected area to wait for bus to arrive. I would never choose that spot again with the terrible weather conditions and no consideration what so ever from the company. I traveled from union station before and it was a good experience. Bus delayed and within this long trip two of us could not even sit together! The only thing I liked was the bus (two levels with roof light). Since we couldn’t sit together, one of us had a bag tag stolen from us! The person sitting next to her told how cute is that and took it when she fallen sleep! It was a good token from our friends.