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I love the driver.. he's so professional and his hospitality was just on point. I was expecting the big bus and that was why I booked Nordic bus but was disappointed when I saw small shuttle bus.. am very tall and my leg got stucked and blood cldnt flow through my legs which caused pains in the body due to the small space in the small bus. However, I thank God for safe trip. The journey was smooth.

It was first my first bus experience. I felt awkward to be bribed to leave a review for a bag a chips and bottle of water.. and rhe driver wasn't presenting this in a positive mood as well. I had no clue what was happening during this and communicated that too him. He ignored me and just got in the drivers seat and went on. I will bring my own snack next time. But I heard that not allowed.😡

I booked my trip to Toronto and i pay for bus but they pick up in mini van. It was too uncomfortable and conjusted. If we pay for a bus then it need to provide a bus for long trip

Very bad I payed for a bus and got a cargo van

The bus didn’t show up at the stop shown on the email

They were over an hour late picking up. They got off the 401 in mallorytown and ushered everyone off the bus with NO WARNING into two different small black vans that were terrifying. We had a different driver who did not explain anything nor speak English. When I asked about what was happening I was told to just get off the bus and that I wasn’t listening to the current driver. The lights were off the entire time, the driver was on the phone the entire time speaking another language. We were all young people and very scared. The driver then pulled into our arrival finally at almost 9pm and tried to get gas before letting us out. When my mom tried to contact maplebus to get information on this while it was happening they were being unprofessional, rude, and dismissive. This bus company is VERY unprofessional, sketchy and unsafe.