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Trip Reviews for New York - Ottawa

3.2 out of 5 stars

User reviews from travelers who booked a bus ticket from New York to Ottawa

Ratings and Reviews (34)


Veronique G.September 4, 2018 | Timeliness: 5 | Staff: 2 | 

The bus driver was arrogant and the employees at the NY bus station were not helpful

Alexander K.September 3, 2018 | Timeliness: 4 | Staff: 3 | 

It's more or less what you'd expect.

Md H.August 25, 2018 | Timeliness: 1 | Staff: 1 | 

Very bad

Mhando M.August 24, 2018 | Timeliness: 3 | Staff: 5 | 

The ride from New York to Montreal was quite uncomfortable. Small legroom, the interior worn out, and heavy smell from the bus toilet. The coach from Montreal to Ottawa was very comfortable, equipped with leather seats and enough legroom.

Marie Ilane T.August 24, 2018 | Timeliness: 5 | Staff: 5 | 

It was a great trip great services because I speak French and I found lots of help in the bus because I do not speak English and the time were accurate because my English is short but the services were great

Shakuntala B.August 23, 2018 | Timeliness: 5 | Staff: 2 | 

Good service

Amal G.August 14, 2018 | Timeliness: 4 | Staff: 3 | 

I like it but the rest area in Albany very very bad specially the ladies room

Giselle C.August 13, 2018 | Timeliness: 1 | Staff: 3 | 

I paid for a bus that granted access to wifi and a power outlet. The wifi never worked and the outlet had a plastic piece that covered it so much it made it impossible to plug in any device.

Lynda M.August 7, 2018 | Timeliness: 4 | Staff: 1 | 

Need to remember they are there to serve customers...kindness patience and warmth go a long way

Farhang P.August 7, 2018 | Timeliness: 3 | Staff: 4 | 

it was too cold in the bus

Oluwawemimo O.July 29, 2018 | Timeliness: 4 | Staff: 2 | 

No wifi on the bus 8881 from New York to Montreal

Lina E.July 28, 2018 | Timeliness: 1 | Staff: 1 | 

My bus never went snf I never received my refund

Anirt A.July 23, 2018 | Timeliness: 5 | Staff: 5 | 

Trip very well

Raja H.June 24, 2018 | Timeliness: 4 | Staff: 5 | 

Better service than competitors.

Shenell Shanisha S.June 13, 2018 | 

Very nice

Carson C.June 9, 2018 | Timeliness: 4 | Staff: 5 | 

They were helpful and nice

Andrea Q.May 17, 2018 | Timeliness: 1 | Staff: 3 | 

The trip was fine, tho we were delayed for far too long at one point and I missed my connecting bus, with no help but to wait for hours for the next one... The driver was very professional, but the staff at the bus terminal were unhelpful.

Felipe M.April 17, 2018 | Timeliness: 1 | Staff: 1 | 

20:45 Bus was oversold and the second bus after it had no assigned driver. Delayed trip to 23 with out any clear explanations of delays. Very unsatisfactory service.

Haoua C.April 4, 2018 | Timeliness: 5 | Staff: 1 | 

The first driver was very rude.

Kathleen S.March 21, 2018 | Timeliness: 5 | Staff: 5 | 

My first time and a great experience!

Suhas Ramakrishna A.February 1, 2018 | Timeliness: 5 | Staff: 5 | 

It was a good ride. Nothing to complain. Very good estimates on time.

Lazare L.January 13, 2018 | Timeliness: 5 | Staff: 5 | 

Great experience Drivers were great and cooperative.

Eric M.January 11, 2018 | Timeliness: 3 | Staff: 4 | 

Generally satisfied.

Ivie O.January 10, 2018 | Timeliness: 5 | Staff: 5 | 

The drivers were very precise and very helpful

Lisa R.December 23, 2017 | Timeliness: 1 | Staff: 1 | 

The bus from NYC to Albany and the bus from Montreal to Ottawa was fine. Simply rating my experience in Albany: A group of 30 people was stuck in Albany from about 11pm to 6am with no information when our bus will be there. Staff promised “your bus will be there in 30 mins” ... busses came through going to Montreal but with no spare seats. The staff started getting rude after more of us complained, and once a bus driver was called to get a spare bus and drive us they threw our luggage in the bus - not carefully handling it. It wasn’t an awful move to have people just stranded on a few benches overnight with no information whatsoever. I arrived about 5 1/2hrs late in Montreal and the staff that did amazing and put me on the next available bus to Ottawa.

Gauthier U.December 17, 2017 | Timeliness: 4 | Staff: 4 | 

Is ok

Hussain S.September 27, 2017 | Timeliness: 4 | Staff: 5 | 

Its a very impressive cost effective and provides the opportunity to have first hand knowledge about the geographic attributes while moving across the States of USA and Canada. Wow!

Hoda N.August 7, 2017 | Timeliness: 1 | Staff: 1 | 

The bus left 2 hours late from New York. It was so disorganized. The ppl with the 11pm ticket didn't get on the 11pm bus because it was full, which actually left at 12. Staff in New York were unprofessional and the whole experience horrible

Christine O.May 10, 2017 | Timeliness: 4 | Staff: 4 | 

No internet and charging ports were not working.

Evguenii V.April 28, 2017 | Timeliness: 5 | Staff: 5 | 

What is the need to throw people out of bus in Albany at 3 am for 30 min?

New York to Ottawa Buses

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Stations & Stops

For a bus leaving from New York, the trip starts at Port Authority Bus Terminal, 30th St & 9th Ave, George Washington Bridge, 39th St & 8th Ave, Brooklyn - Downtown - Hoyt & Livingston, 37th St & 7th Ave, 51 Madison Ave, 7th Ave & W 33rd St - Bank of America, 36th St & 11th Ave or Bronx - Pelham Bay Park.

In Ottawa, your bus travel ends at Central Station, Osgood St & King Edward, 133 Laurier Ave W, Bayshore Station, Ottawa (Queen Kent), Queen Bank, Queen & Metcalfe, Rideau Centre, University of Ottawa (Laurier & Cumberla) or Wellington St & Holland St.

About Bus Travel

Bus Travel Tips

Make friends with the driver. They usually know a lot about your destination and may even recommend which side of the bus to sit on to get the best views on the road between New York and Ottawa!

From miles long of beauteous natural landscapes to impressive man-crafted sights, you’re bound to be in for a visual treat on your bus trip from New York to Ottawa.

Buses have the smallest carbon footprint of all motorized transport modes. A bus going from New York to Ottawa will emit half the CO2 emitted by a train, and radically less than a car or an airplane.

Create your own real life musical score by curating a personalized bus travel playlist - the perfect accompaniment to your bus ride from New York to Ottawa.

Did you know?

Did you know there are on average 4,400 intercity bus departures every day in the US only? This number has been growing for 9 years in a row, yay!

Did you know some bus companies in Germany offer to their passenger low-costs snacks and regional beer based on their destination? Prosit!

It takes 27 hours to go by bus from Lima to Cusco, one of the craziest bus trips on the world. This route is used daily by locals and backpackers.

Will you be returning to New York by bus?

If you are looking for the return bus journey, check out buses from Ottawa to New York.

Popular Buses Connecting New York

Popular Buses Connecting Ottawa

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