Bus was an hour late due to engine trouble and the bus not wanting to start. It never reached final destination and they told me to walk or catch another bus.
Your buses are always late but this one time it is very late and it is super annoying because my time is valuable and so is everyones
I've been taking the Bolt Bus for years. So it's been a while since I took a bus and found out that they have changed bus location for pick up and drop off. I wound up missing my bus, even tho I was in the area 45 min early and called customer service to ask for help and they told me that because I didn't call half an hour before the departure of the bus they couldn't do anything for me. It was the last bus leaving Seattle and I couldn't meet up with my mom who drove from Vancouver Canada to pick me up in Bellingham. Very disappointed that they couldn't at least help me in any way.
Robbyn B.February 28, 2020
Exceptional service. Punctual and safe ride. Keep up the good work.
It was really hot and everybody was sweating. No air circulation
Daniel R.January 26, 2020
Terrible staff. Made us stand outside in the rain while everyone else was on the bus. We were on time and had tickets too
Francessca A.January 11, 2020
Clean and smooth sailing!
I was quite impressed with everything. Would recommend the service
Stephen J.November 19, 2019
Celebrity Drivers to Canada?
Michelle M.October 30, 2019
The Bus was 35 minutes late and caused a lot of stress
Raaghav B.October 15, 2019
The bus was not as late as another one I took the other weekend and we still made it on time. I still have never been able to get WiFi that actually works on a BoltBus ride.
Emily C.September 15, 2019
Great bang for the buck. Waaay too smelly; I have sensitivity to all those dreadful room sprays so that was tough.
Valerie J.August 30, 2019
Mediocre. Does a job for the price, but doesn't account for traffic in it's time estimates and is rather cramped inside.
Boltbus was great transportation with friendly and helpful staff.
The driver was awesome
Very friendly and knowledgeable
Bus and staff were great. A better place to wait in Seattle would make all the difference.
Good service. Great driver
Bus driver was fantastic! Overall good first experience even though the bus was a little late.
I was slowed getting to the station due to mariners game, but made it on time. The bus left 20 minutes early as I was walking out to board. The bus driver saw me and shook his head no. There was a employee helping me carry my stuff out that witnessed the whole event and even he was surprised.
Friendly, professional driver!
Clean bus, great driver, overall a great trip
I am a visitor from Africa. Greyhound has given me an excellent service. I am attempted to ride with it again on my way back.
The bus itself was comfortable but the driver was not friendly or professional.
Great trip. I will do it again. Thanks for the ride
I think it very good cuz it’s almost on time. It is just 3minuts difference
Shintaro M.March 25, 2019
Driver was very kind and happy but the rest of the experience was stressful and disappointing