Users have shared positive feedback about the ease of purchasing tickets and a favorable cancellation policy. Ebus is valued for its importance in interior BC, though some wish for more frequent routes. While one review mentioned that the driver could be more diplomatic regarding bag placement, overall experiences with drivers are appreciated despite construction-related delays beyond their control.
Ebus BC Sorrento Kelowna recent customer reviews
The service was fine. Driver not much personality, treated us like children in regards to having any bags on seats. He will grab them and place in overhead without our consent. I get the safety issues just could have been a little more diplomatic as he spoke with adults.
4 out of 5 stars
Ellen G.
Great driver, easy to purchase, great cancelation policy, I wish we could see the bus in transit on line as we wait... there is alot of construction in bc and with that can cause late drop offs, (no fault of the driver or company) however we can then make a decision to wait for the late bus or drive ourselves to the airport.
Ebus is very important for us out in the interior BC. I wish there was an earlier bus add to daily routes, but we understand, we are lucky to have one.
Based on 17598 reviews, the company was rated 4.2 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. Rider Express ticket prices on this trip start at $54
