Find a Bus from Toronto to New York

The website gave me a ticket Toronto to NYC while I was in NYC. I tried calling and I even went to the greyhound station but instead I got my time wasted and told me that I have to be in Toronto to change my tickets. This does not make any sense. Either people who works for greyhound are lazy ignorant workers or if the policy is correct then I hope your business goes to shit. I never write reviews but greyhound was not even willing to meet me half way. Very bad

The bus was the worst I have ever been into, old, smelly and unconfortable, the only good thing was the driver, he was pretty nice to us, but I’d never experience another trip with greyhound in north america.

The driver said to take a 30 minute break. We got to nyc an hour late.

Riding with them was great but they really need to fix their wifi access

The bus driver was amazing, there was no wifi which sucked! The changing points were pretty loose.

Late and rude

Excellent service

The location was not made clear. I thought departure was from union station. Ended up missing the bus. Is it possible to get a refund? Or credit for next time?

A panel on the bus on the way back fell down. It hit my elbow, if I would have been sitting 2 inches the other side it could have git my head and seriously injured me

I was detained

Great service

Very enjoyable trip especially since I could get off in New Jersey.There was also outlets for charging my phone. Thanks

The greyhound from Syracuse to Newyork did not have a working bathroom and we were asked to not drink water and hold it until newyork.

Bus was late. Very little informaction.

Couldn't believe we got to downtown New York within two minutes of schedule time through rush hour

To many stops in the first part of the tour

Bus smelled of urine and feces. No wifi. Seats very uncomfortable

First and last travel through grayhound

The buses need upgrading. The metal on the sides of the windows and seats rattled the whole way and were very painful to rest upon.

Got seats adjacent to toilet

Horrible customer service, the amount of people lined up for 7 pm bus was at least 4 times more than a bus can handle. As a result, I had to stand for 40 more minutes to wait for the next bus to come. Luckily, I got on the second bus and once the second bus got filled, there were another 30-40 people waiting for their 7pm bus.

Incredibly cold on the bus

We were 2 hours behind because the bus could not make it back to Toronto.We had to turn back to New York Port Authority to change bus.The buses must be completely checked to ensure they can make a full journey without mechanical issues.

There was a delay at Buffalo. The driver did not appear for three hours and we were told to stay inside the bus in the meantime. There were no explanations as to why the driver was late. It was terrible and uncomfortable.

The trip was terrible. The ticket person yelled at me and refused to let me on the bus because my ticket was printed on both sides. Thats such a waste of paper. I bought a ticket that said no- transfer. Yet we had to wait an hour in buffalo for another bus.

Overall a fantastic experience. Should have known that we'd have to go through customs but I was in an overnight bus. So I was up a few times in the middle of the night to give my tickets and get off the bus with all my stuff to go through immigration and back on the bus. Thank you for a very pleasant experience.

during the trip there were no negative points all good

They were on time upon arrival. The ride was smooth,peaceful and quite. I arrived to my destination half hour early.

Not bad

this was my first experience and was awesome drivers are so very polite