Founded in 1926, New York Trailways first began as a commuter service between New York city and the Hudson Valley. In 1990, they expanded their routes to include Montreal, Toronto and Long Island as possible destinations.
Today, Trailways of New York operates under four brands including Adirondack Trailways, Pine Hill Trailways, New York Trailways and NeOn Bus.
100 + fleet size.
Fleet includes Motor Coach Industries j4500 and D4505, Prevost H3-45, and Van Hool C2045.
Over 100 destinations, 3,500 passengers a day.
Photos of New York Trailways buses
Amenities on New York Trailways buses
Air Conditioning
Toilet
Average Seat
Wifi + Entertainment
Power Outlets
New York Trailways’s Coverage in Numbers
Daily Buses1,937
Cities178
Countries2
Routes7,442
New York Trailways Bus classes
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People at Binghamton were rude and ABUSIVE. One of your employess was actually yelling at a senior citizen who was trying to understand her ticket
Myself, was told 2 different stories on what bus to get on. I finally had to ask the driver to make sure, then I was on the wrong bus. It was supposed to be a 3 hour drive with 1 stop. It was a 5 hour trip with several stops! Horrible experience that could easily have been fine with decent employees
The bus from Potsdam to Syracuse was OK. However the bus from Syracuse to New York (Grey Hound) was a disaster - very dirty bus, smelling urine inside for more than 7 hours.
The outward bus broke down and I was delayed by some hours. The inward bus was delayed by an hour because of having to wait for 1 passenger at the Canadian border. We should have gone without them.
My trip to Albany was perfect. Great driver. My trip back to NYC was timely. The driver put his personal items in the front seat. I would have enjoyed the trip home more if I could have sat in front. He refused to move his items so I had no choice but to sit in the second row. I feel I paid for any seat that is open and the drivers personal items shouldn’t be in passenger seats.
The bus was on time and clean and the drivers were courteous and informative. I really appreciated the cell phone restrictions. My only complaint was with the cleanliness of the women's room in Albany, which was disgusting. Also, the bathrooms in Plattsburgh should be converted to single gender to avoid long lines.
Good experience, enjoyed the bus driver Carlos' courteous attitude. Would have appreciated if the second bus driver from Albany to NYC would have made sure the bus left on time but we got into NYC at a timely hour. Overall very satisfied.
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