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New York Trailways

New York Trailways

Book cheap New York Trailways bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals.

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About New York Trailways buses

Founded in 1926, New York Trailways first began as a commuter service between New York city and the Hudson Valley. In 1990, they expanded their routes to include Montreal, Toronto and Long Island as possible destinations.

Today, Trailways of New York operates under four brands including Adirondack Trailways, Pine Hill Trailways, New York Trailways and NeOn Bus.

  • 100 + fleet size.
  • Fleet includes Motor Coach Industries j4500 and D4505, Prevost H3-45, and Van Hool C2045.
  • Over 100 destinations, 3,500 passengers a day.

Photos of New York Trailways buses

NY Trailways bus interior (operator provided image)
NY Trailways bus interior (operator provided image)
NY Trailways bus interior (operator provided image)

Amenities on New York Trailways buses

Air Conditioning
Toilet
Average Seat
Wifi + Entertainment
Power Outlets

New York Trailways’s Coverage in Numbers

  • Daily Buses2,638
  • Cities214
  • Countries2
  • Routes11,181

New York Trailways Bus classes

New York Trailways User Reviews

User reviews from travelers who booked their tickets with New York Trailways

3.9 out of 5 stars

Ratings and Reviews (2033)


Zsolt P.January 12, 2019 | Staff: 5 | 

The bus was clean ,the driver very friendly, couldn’t be better..

Denise M.January 11, 2019 | Staff: 5 | 

Very friendly and helpful driver who displayed good skills at managing the bus and people

Samantha S.January 10, 2019 | Staff: 4 | 

the bus was not clean, smelly with left over food on it when I got on even though the bus was just starting off.

Ravit S.January 10, 2019 | Staff: 3 | 

The bus was stuck on the highway, we were waiting for 1.5 Hours to a mechanic only to find out he couldn't fix the problem, we've waited another 30 minutes for another company's bus to pick us up (it wasn't a bus that was sent especially to pick us up, just a bus that went through that place). The bus had to pick up passenger on the way, so obviously it was very crowded. So far the company didn't offer any apology or Compensation.

Candace K.January 9, 2019 | Staff: 5 | 

the Refund/exchange policy should be more efficient for passengers not near any bus stations. There should be an automated system.

Ahmed Q.January 7, 2019 | Staff: 5 | 

Best experience I've ever had traveling on a bus

Glory J.January 7, 2019 | Staff: 5 | 

I was prevented from going to the Rosendale bus stop by police and firemen in Rosendale town for unexplained reason. I had to go to New Paltz instead.

Alexandr V.January 6, 2019 | Staff: 5 | 

Very good service, professional driver.

Gabriel F.January 3, 2019 | Staff: 5 | 

The best company for US trips. After so many delays with greyhound and their bus changes in Albany, NY. I will never ever take a greyhound bus again. I know that greyhound has some shares on Adiron but Adiron has a better service.

Steven S.January 3, 2019 | Staff: 5 | 

Great, but I called customer service and they told me I’d be getting to my destination at 7 in the morning and I had a flight at 6 am. So I left a day ahead of time and had to leave a day early because I actually arrived at 10:40pm that same night.

Julio E.January 3, 2019 | Staff: 4 | 

Excellent service

Eugene G.January 1, 2019 | Staff: 5 | 

Great service

Alix F.January 1, 2019 | Staff: 2 | 

Wifi wasnt working, driver very rude

Florence L.December 31, 2018 | Staff: 5 | 

Very good service

Hatem B.December 30, 2018 | Staff: 5 | 

Very cold in the back Wifi not reliable

Movika W.December 30, 2018 | Staff: 5 | 

I got off at the wrong stop..thanks to the employees who helped me

Dinesh D.December 28, 2018 | Staff: 5 | 

Nice and friendly staff. Had a pleasant trip without any discomfort or delays.

Adam J M.December 28, 2018 | Staff: 3 | 

Bus very comfortable but logistics of the company very poor

Cyrus L.December 27, 2018 | Staff: 4 | 

Overall, it was very good

Guy A.December 27, 2018 | Staff: 5 | 

Very comfortable trip and spacious seating.

Janine M.December 26, 2018 | Staff: 5 | 

The bus always arrives on time with courteous drivers

Su Z.December 26, 2018 | Staff: 4 | 

Delay was over 30 minutes.

Heather M.December 23, 2018 | Staff: 5 | 

Great service. On time and efficient.

Stavit A.December 23, 2018 | Staff: 5 | 

Fantastic driver

Hidenori H.December 22, 2018 | Staff: 2 | 

When I went to Destiny NY from Ithca, the driver checked&read my reservation bar-code and took smoothly. When I went back to Ithca from Destiny, I showed my reservation bar-code, the driver told with angry why I had not printed my reservation. I don 't have my printer. He had the boarding list which my name was written. It is not fair depending on drivers. He might not have the bar-code reader or might not be able to handle with it.

Violeta T.December 22, 2018 | Staff: 4 | 

Good service

Lesly S.December 21, 2018 | 

nothing to add and the service is incredible

Jay W.December 21, 2018 | Staff: 2 | 

Worst trip from saranac lake to albany

Florent L.December 20, 2018 | Staff: 3 | 

No Wi-Fi and not really confortable

Bianca B.December 19, 2018 | Staff: 4 | 

The trip was fine but I was traveling from Ithaca to the Syracuse airport and there was a 45+ minute layover at the Syracuse Bus Station to get to the Syracuse airport. The airport is only 10 minutes away... I just took an Uber from the Bus Station at that point

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