Theres no ACN, theres name “international” and bus driver don’t know about acn anything
Juan Jose T.December 21, 2020
We lost the bus even though we were 25 minutes early. An we weren’t able to get a refound
Claudio M.February 11, 2020
Very happy with the driver that took us over to Tijuana 😊
Stephanie W.June 18, 2019
Old bus, rough ride, plus to get to the TJ airport took about 2 1/2 hrs to get tgere from Chulavista Ca. Because we were transfer to a local shuttle ride with a rude driver. We decided to cath a taxy the soon we cross the border cause the driver said to otger cusyomer wasn't hus fault if he will lose hus flight.
I booked 7:00am, but the departure time has been changed to 8:00am. I already got confirmation on 7:00am by email.
very disappointed with the scheduling and late cancellation of scheduled bus
Daniel Eduardo G.April 23, 2019
Excellent comfortable service, great staff.
Christine A.January 24, 2019
late 30min because of the traffic. Others are great
Fanghao L.January 23, 2019
First time on a Greyhound & it was great.
Jeannette H.December 16, 2018
Cheap fares, punctual bus! Happy customer.
bus was late and dirty, staff unfriendly and poorly organized
Jasmina H.October 30, 2018
most of the crew make best effort, self attention machine is not clear bout baggage
Julio P.September 4, 2018
Driver did take long to arrive to the station but once he did it was all smooth sailing.
I won’t ask grayhound service again.
When I first got there, the staff was nice. He directed me to the place where I should line up. 30 minutes later a woman comes up to the group lines up and tells us to move away. She was extremely rude to the group. I wish she treated the passengers with respect.
Horrible! How do you sell a ticket for a bus company that dosent even offer that route!
Greyhound is the best no doubt about that. I didn't have enough comfortable space to sleep but that didn't matter to me. They were excellente drivers and carried their shift on time.
old buses, ABC in Mexico much nicer, better
Alejandro O.March 17, 2018
Problems with WiFi on the bus
Everything went well but we arrived 1h later
The buses are outdated and smelled like urine. In all, the service was fast and the driver was ok.
Steven Bobby G.February 22, 2018
My first greyhound experience was the worst ever. My bus was supposed to leave at 8:00am and literally 5 mins left to 8 they told us it was going to be an hour delayed. Second we were on our way by Irvine CA when all of a sudden the bus driver tells us he has to go back to Santa Ana because he “missed a stop” so we turned the bus back around 30min back to Santa Ana only for a 5 min stop. That’s incredibly ridiculous. My bus was supposed to get to my destination at 11:50 and I ended up getting there at 2:30 and I missed my flight due to that incident. Worst bus ride ever! First and last time.
Vaneaa J.January 28, 2018
I payed for a bus service, not a Van service. They didn’t have the seat that I payed for and they “paid” for another seat at ANOTHER Vas company!! I left 2 hrs late. I don’t even know how I am going to return home because they might not have my seat again and I do not wish to return in a Van when I paid for a bus service
awsom smooth comfortable
Candida M.November 18, 2017
It was fine. I was pretty drunk so memories are hazy.
Sebastian V.November 5, 2017
When I arrived to the greyhound location I was notified that I would not be able to ride the bus because the bus was full and I wouldn’t be able to ride until the next two scheduled buses which wouldn’t arrive to my desired location until 8pm when my flight would leave at 6pm