Great trip, wish Greyhound would be like this. They should take notes!
Kenneth Ray S.December 12, 2020
Great service, arrived early, good ride across alley
We left on time and due to light traffic we arrived early.
Katherine T.March 14, 2020
My driver was very kind and drove excellent
I went to the address that was on my ticket. It was a plaza. I was 15 minutes early. No bus at arranged time (0930). I then turned my phone on ( had been off while I was in the United States) and found message that bus was at a different location. By the time I got there, it was gone. I was out my money I paid for the pre booked trip and data uses.
Wished they would have a sign where bus stops in Naples. Ci had to go into the McDonalds to make sure I was in the right spot.
Giovanni G.February 23, 2020
If the bus hadn’t been almost an hour late in pickup and arrival to the final destination, I would have given a better review. Unfortunately, the bus itself also smelled of urine. It got from point A to B safely, though.
I used this service for the first time, and I was going to FLL. I did not know if bus going further. I was in a middle of the bus. Bus stopped near the tall wall, place did not look like a bus stop. I heard one word from driver: Fort Lauderdail. Some people came off, but others moved back to their seats saying to me: it is not a proper stop, we asked driver, will be another stop for FLL. And I started panicking when see the slip to South Miami, but was too late.
Bus driver should have a microphone to announce stops and especially NEXT stops.
Very good service
Maryuri W.January 8, 2020
Driver Talked on phone loudly the whole trip. It was both annoying, since I was sitting at front of bus, and concerning, since it meant that his attention was diverted
Very efficient and cost effective. Worked perfectly for us.
Douglas S.December 17, 2019
Really good service. Enjoyed the ride
Loretta H.December 1, 2019
Poor Air-conditioning. Terrible to ride with red coach again.
Hong Jiong K.October 28, 2019
Driver was speack by phone all try.
Air conditioning not working great. Restroom was disguising
Domenico I.October 26, 2019
Excellent service.Nice drive.Need an earlier service to Ft.Lauderdale. airport
Good first experience. Will use again in the future if need be!
Brandon R.September 18, 2019
Suzanne D.August 26, 2019
It was on time and had wonderful journey. Jonathan was very helpful. Will recommend FRL to my colleagues and friends.
Sayed Rafi B.July 25, 2019
The Naples pickup spot is dirty and gross. People are friendly and helpful both on board and at FL station. But the facilities are dirty. Buses are clean though so that’s a plus! Will def ride again.
I was running up to the bus and he beeped the horn and closed the door and left with out me. I chased after the bus and he would not stop.
My experience was superb from start to finish. The Greyhound App was easy to load, establish an account ,book my trip & utilize both eTicketing and the “ Track my bus” features. Our driver was both efficient & pleasant, and provided a safe and smooth trip. The vehicle was clean and comfortable. Overall, I was highly impressed & would recommend this route to everyone.
Sor Angel A R.March 20, 2019
Ok but too bad it was so late, because it caused me to be late for a meeting
I arrived in For Lauderdale earlier than expected!
Jonathan O.March 11, 2019
Everything was good
Glenn F.February 20, 2019
My first time on Greyhound and it won't be my last
Estella D.January 10, 2019
The driver refused yo take me on yhe bus. I contacted greyhound and they said that my ticket is not refundable. I just spoke with better business Bureau and they will deal with this situation and in the main time my bank will despute the transaction. I got in trouble Because i coudnt go to work today. I Can't believe that and i find it completely unacceptable to offer a service that I,never received and than still pay for it