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I was fortunate to ride on one of your new buses and that was very nice. The driver was professional, and also I appreciated that he went over all key points besides our seat belts, items in overhead, alcohol,smoking etc.He also mentioned for respect for all passengers,using headphones when using our devices and not using speaker on cell . The driver was polite but clear on all points and I appreciate that as I find sometimes drivers are not consistent with those points.

The whole trip was amazing. What made it three star is there was a one guy passenger who talks through his phone the whole trip like a megaphone. We almost reached Vernon before th driver has to speak up and say, “Can the one who talks too loud lower it a bit for the whole bus can hear you?”

I had a bus trip that included a transfer & originally scheduled to take just over 10 hours. At the end of the first leg, the bus driver said that all the passengers transferring to the bus for my final destination had to wait 1 1/2 hours for the second leg. As it turns out this was incorrect. It was simply wrong information. I waited with my fellow riders going to my destination to be told we'd missed the correct bus by an hour(!). We were issued tickets for the now available bus to our destination. They made it seem like they were being generous for not charging us for the ticket. This second bus was not an express bus. In all, my trip took almost 3 hours longer than it should have.

would’ve been nice to sit beside my son instead we had to sit separately Would rather book seat so I could sit with my children

there was a woman worker in the red deer stop that was extremely rude unprofessional and upsetting to deal with

Very professional this bus was very good price. The guy was efficient and we ended up being a little bit early to our destination. He was quick and efficient with getting the bags on and off the bus. Very nice gentleman he did a very good job.