Customers generally express satisfaction with the comfort and service provided by Intercape, highlighting friendly staff and timely arrivals. However, there are recurring mentions of issues such as unclean toilets and sticky seats that could affect the travel experience for some passengers. Despite these concerns, many users appreciate the overall quality of their journeys.
I loved that I was atleast 15 minutes earlier
But after a person complained to intercape that the drivers are not making stops for them to refresh etc….the driver then took his anger out of everyone…after East London stop we only stopped in kokstad we didn’t stop at Mthatha and even worse East London stop toilets were closed and we didn’t buy food.
We were hungry and had full bladders…yes there’s toilet in the bus but it had started smelling and infections is a real thing…
We did try stop the passenger the second who provoked the driver but we all didn’t deserve such…no matter please can the drivers be considerate and keep their cool,not threaten us always stay professional…and we will try to always co operate cause w did but we can’t hold a big man’s mouth to shut up as well…I’ve been taking intercape and big sky only had a problem with big sky where it broke down and delayed…but other than that 2 years going all over the province,intercape has been the best but what I experienced yesterday into this morning haiii very bad I was disappointed
2 out of 5 stars
Maria Q.
As if you care, bus arrived 4 hours later and travelled 16 hours. We had to jump off when its steep because it could not climb steepy road. It was a disaster 🚮🚮🚮
1 out of 5 stars
Mantombi M.
Bus broke down , we had to wait for 3hrs for backup bus with no toilets (budgetliner) and furthermore, no compensation! The service is mostly poor and this is not the first time!!!
Based on 2975 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. APM WC ticket prices on this trip start at $56
Users have noted that the bus provided charging ports as promised and offered sufficient stops for stretching and restocking, which they appreciated. However, there was a desire expressed for internet availability on board. Additionally, some users reported challenges with ticket rescheduling policies when missing their scheduled buses.
I booked a ticket and miss bus but they refused to reshedule my ticket and mya money was gone
5 out of 5 stars
Zubenathi D.
The charging ports were there as promised, the stops were sufficient to get time to stretch and restock. I do wish that there had been internet on the bus.
3 out of 5 stars
Lethu M.
It was the worst experience. The toilet was smelling and the driver was very rude and we only had two stops for a break which is so not enough for a thirteen hour journey.
Based on 3296 reviews, the company was rated 3.5 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Big Sky ticket prices on this trip start at $63
Big Sky Grahamstown Durban recent customer reviews
The bus arrived late and it was suppose to reach Durban by 10:25 but it reached Durban between 13:00 - 13:30
2 out of 5 stars
Sandile D.
The bus came late,2 hours after the departing time. Toilet was leaking urine and toilet tissues was just floating on the passage. Never again will I use BIG SKY
1 out of 5 stars
Nomvelo Z.
Nothing and the person who was handing the bags out is rude
Frequently asked questions about travelling from Grahamstown to Durban by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Grahamstown to Durban?
The cheapest bus tickets from Grahamstown to Durban start from $35. The average price for this route is around $64. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Grahamstown to Durban?
The average bus travel time from Grahamstown to Durban is 13h 20m, covering a distance of 574 km. The quickest bus can get you there in 12h 45m and is operated by Big Sky.
Which bus companies service the Grahamstown to Durban route?
What are the earliest and latest departure times for the bus from Grahamstown to Durban?
The earliest bus departs from Grahamstown to Durban at 7:00am. And the latest bus departs at 9:40pm.
What are the CO₂ emissions for the bus trip from Grahamstown to Durban?
A bus trip from Grahamstown to Durban generates an estimated 14 kg of CO₂, making it a highly eco-friendly travel option and a mode of travel recommended by Busbud.
What is the best bus company from Grahamstown to Durban?
According to Busbud customers, the highest-rated bus company on this route is Intercape, with an average rating of 3.5 out of 5 stars based on 44695 reviews.
Which bus company has the best Wi-Fi from Grahamstown to Durban?
Based on Busbud reviews, the bus company Big Sky has the highest Wi-Fi rating with a score of 1.5.
Which bus company has the best on-time performance from Grahamstown to Durban?
According to Busbud traveller reviews, the most punctual bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Grahamstown to Durban?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.2 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
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01-01
$45
Today
$47
The cheapest trip from Grahamstown to Durban was searched and found on Jan 1, 2026 with a price of $45
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Grahamstown to Durban, as early as possible.
You can expect to pay from $45 to $174 for a bus ticket from Grahamstown to Durban based on the last 1 days. You can expect to find the cheapest price for the trip at $46 which is on 2026-01-03.
Usually Intercape, APM WC will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Grahamstown to Durban was searched and found on Jan 1, 2026 with a price of $45
