The reviews highlight a generally positive experience with comfortable buses, friendly and professional staff, and good service. Many users appreciated the clean environment and smooth driving. However, some mentioned issues like broken charging ports, inconsistent air conditioning temperatures causing discomfort due to cold or heat inside the bus, occasional delays in departure times which were sometimes weather-related but understandable when safety was prioritized over punctuality. Overall satisfaction remains high despite these minor concerns.
Intercape Mainliner Express Cape Town Durban recent customer reviews
Took longer than expected to get to the final destination. The drivers were kind.
4 out of 5 stars
Masala M.
They were punctual when departing which is something I really liked. The drivers were friendly and notified the passengers with all the information we needed throughout the journey.
5 out of 5 stars
Esther M.
I enjoy the air-conditioning, the communication and the ambiance in the bus with other passengers
Users have shared positive experiences with Big Sky, highlighting the professionalism and kindness of the drivers. They appreciated timely arrivals and clear communication about stops. However, some mentioned issues like non-functional entertainment systems on board and a desire for more punctuality in departures despite an accident incident that caused delays but resulted only in minor injuries.
Big Sky Cape Town Durban recent customer reviews
The bus left me, I was late however I was told to buy another ticket instead of charging me a penalty as I am customer
1 out of 5 stars
Phemelo M.
Most of the things was perfect, but what I DON'T LIKE IS the delays that led us to arrive at 13h30 instead of 10h30
2 out of 5 stars
Thuthukani N.
Very disappointed bus broke we waited for 2 hours waiting for someone to come and fix it
Passengers have shared mixed experiences with the bus service. Positive feedback highlights professional and helpful drivers, as well as clean facilities during some journeys. However, there are concerns about non-functional toilets on certain trips and inconsistent timing that caused delays. Additionally, issues such as loud music at night were mentioned by travelers seeking a more restful experience.
Intercity Xpress Cape Town Durban recent customer reviews
The drive was paying the music load in the middle of the night. And when I tell him to switch it off he he said he can't coz he will fall sleep 😭. There bus It was 998. I regret why I booked intecity it was my first time using it and I don't think I will book it again.
3 out of 5 stars
Phumla C.
Firstly the drivers were helpful and secondly the bus toilet facility was not working, however the drivers stoped more often for toilet stops.
4 out of 5 stars
Anisha G.
the bus took forever to reach it destination. We literally travelled 29 hours and was with a 7 year old child. I really had a terrible beyond terrible experience.
Based on 2721 reviews, the company was rated 2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. APM WC ticket prices on this trip start at $48
APMWC Cape Town Durban recent customer reviews
I did not enjoy anything because my son Asenathi Sijeqa was not allowed to board the bus . Because he was told that his ticket was wrong APMWC driver. And he never travelled to Durban and my money went don’t the drain.
Frequently asked questions about travelling from Cape Town to Durban by bus
What is the distance between Cape Town and Durban?
The distance covered from Cape Town to Durban is 1274 km (790 miles).
What are the departure and arrival locations for buses traveling from Cape Town to Durban?
Buses traveling this route start their trip at Bellville - 8 Mabel St. In Cape Town, and end it at Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel), in Durban.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-20
$112
11-21
$73
Today
$81
11-23
$89
11-24
$89
11-25
$93
11-26
$92
11-27
$98
The cheapest trip from Cape Town to Durban was searched and found on Nov 21, 2025 with a price of $73
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Cape Town to Durban, as early as possible.
You can expect to pay from $73 to $135 for a bus ticket from Cape Town to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at $89 which is on 2025-11-23.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Cape Town to Durban was searched and found on Nov 21, 2025 with a price of $73
