Many users have praised the service for its professionalism, friendly staff, and clean buses, with some highlighting the comfort and punctuality of the trips. However, there are mentions of issues such as small seats, non-functional charging ports, and air conditioning being too cold. Some users also noted delays and the need for curtains on the buses.
I booked intercape mainliner but was shoved into an intercity bus, the seats are uncomfortable
1 out of 5 stars
Sindiswa Philile N.
The toilet had a dissatisfying smell and smelt almost half the bus. The bus kept stopping at random places and the overall trip was delayed by 2 hours. I was very dissatisfied with this experience.
1 out of 5 stars
Paballo R.
The gate was late, it arrived at 10h45 and it wasnt intercape as booked, then it broke down while at the station and we left only at 11h45. Then the bus broke down again in Volkrust for 2 hours and delayed us heavily. Arrived at 1am - it is not safe for SAn women to be stuck in Midrand at 1 in the morning. Intercape needs to do better, we paid in full for this trip and would like to know what compensation is being offered for this major inconvenience
Passengers have praised the punctuality and friendliness of drivers, as well as the overall cleanliness of buses. However, several reviews highlight discomfort due to limited legroom and lack of charging facilities or toilets on board. Some users also mentioned issues with bus maintenance such as leaks and non-functioning doors or air conditioning systems.
I only loved that charging spots were available and working and there was a fan when we needed it most. The toilet was smelling all the way and the bus was dirty, and stuffy.
2 out of 5 stars
Refilwe N.
Very poor service, time changed a bus of 10:10 left at 09:20 and the staff members were very rude in explaining that.
1 out of 5 stars
Sboh M.
The driver was good but to many stops and it did not keep up with time arrive 2 hours late
Customers have shared positive experiences with the bus service, highlighting clean buses and friendly drivers who ensure a safe journey. The seats are generally comfortable, contributing to an enjoyable ride. However, some users noted issues such as non-functional charging ports and occasional delays in departure times. Despite these minor concerns, many would choose this service again for its overall quality and convenience.
Users have reported that the ride was smooth and satisfactory overall. However, there were some concerns regarding a lack of timely communication about schedule changes at the bus station and an unpleasant odor during the journey.
Citiliner Plus Durban Pretoria recent customer reviews
I hate that my trip was postponed from 19:45 to 20:30 and I wasn't informed only got the info at the bus station (didn't get any SMS) but satisfied with the rest of the trip
4 out of 5 stars
Xoliswa M.
Adjust air conditions, so that everyone can be satisfied. Not very cold and not hot please
4 out of 5 stars
Emmaculate Pontsho L.
I was supposed to arrive in Pretoria by 17h30 but we got there by 18h10 woth no apology for thw delay our driver who took the bus from Montrose bus stop station was not nice he was not even playing soft music like our first driver
Passengers have shared positive experiences with Big Sky, highlighting the professionalism and friendliness of the drivers as well as comfortable seating. The buses are generally clean, equipped with charging ports, and punctual. However, some users noted issues such as unpleasant odors from toilets and occasional delays due to frequent stops or road closures. Overall satisfaction remains high among travelers who appreciate the service provided by this company for long-distance journeys.
Big Sky Durban Pretoria recent customer reviews
Everything was fine but the toilet had bad smell of which the bus started to be smelly
4 out of 5 stars
Tshiamo M.
The bus was an hour late and no one informed us. I am grateful to that driver who came to fetch us and took us to durban station to catch a bus and the gentleman man assisted us in showing us where to go so that we can catch a bus.
2 out of 5 stars
Nokwazi M.
The seats were comfy and the toilet was not smelly. We also arrived earlier than expected.
Many users have praised the comfort and punctuality of their bus journeys, highlighting friendly staff and efficient service. The buses are generally clean with useful amenities like charging ports. However, some reviews mention issues such as poor communication regarding schedule changes, unpleasant toilet odors, occasional air conditioning problems, and confusion about boarding locations for certain routes. Despite these concerns, overall feedback remains positive with many travelers enjoying a pleasant experience on board.
Greyhound Durban Pretoria recent customer reviews
Their punctuality is on point. Air conditioning was provided for all passengers during the freezing cold.
5 out of 5 stars
Rifumo M.
The ride was very nice,the seats were comfortable,ventilation was good.the problem is the bus was not clean and the were many cockroaches in the bus and their smell.
3 out of 5 stars
Nthabi M.
The bus stoped at Johannesburg for almost an hour while they know we were already late by 4hours due to traffic
Frequently asked questions about travelling from Durban to Pretoria by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Durban to Pretoria?
The cheapest bus tickets from Durban to Pretoria start from $23. The average price for this route is around $45. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Durban to Pretoria?
The average bus travel time from Durban to Pretoria is 9h 45m, covering a distance of 534 km. The quickest bus can get you there in 8h and is operated by Intercity Xpress.
Which bus companies service the Durban to Pretoria route?
What are the earliest and latest departure times for the bus from Durban to Pretoria?
The earliest bus departs from Durban to Pretoria at 6:30am. And the latest bus departs at 10:30pm.
What are the CO₂ emissions for the bus trip from Durban to Pretoria?
A bus trip from Durban to Pretoria generates an estimated 13 kg of CO₂, making it a highly eco-friendly travel option and a mode of travel recommended by Busbud.
What is the best bus company from Durban to Pretoria?
According to Busbud customers, the highest-rated bus company on this route is Citiliner, with an average rating of 3.6 out of 5 stars based on 1911 reviews.
Which bus company has the best Wi-Fi from Durban to Pretoria?
Based on Busbud reviews, the bus company Citiliner has the highest Wi-Fi rating with a score of 2.2.
Which bus company has the best on-time performance from Durban to Pretoria?
According to Busbud traveller reviews, the most punctual bus company on this route is Citiliner, with a punctuality rating of 3.6 out of 5 stars.
Which bus company has the cleanest buses from Durban to Pretoria?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Citiliner, with a cleanliness rating of 4.4 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-27
$35
11-28
$36
Today
$19
11-30
$28
12-01
$28
12-02
$24
12-03
$30
12-04
$30
The cheapest trip from Durban to Pretoria was searched and found on Nov 29, 2025 with a price of $19
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Pretoria, as early as possible.
You can expect to pay from $19 to $115 for a bus ticket from Durban to Pretoria based on the last 2 days. You can expect to find the cheapest price for the trip at $24 which is on 2025-12-02.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Durban to Pretoria was searched and found on Nov 29, 2025 with a price of $19
