Bus Tickets from Pretoria to Kimberley, ZA

The bus was nice and comfortable to travel with, but the attitude of drivers and inspectors is unacceptable at all, they are very rude and treat passengers very bad, they don't know how to speak to passengers and they actually undermines people. The inspector literally refused to give me my bag, saying that I don't have a slip, of which I gave him and told me to wait but later refused and told me to call Intercape, after travelling such a long distance from Pretoria to Kimberley, when I arrived am accused of stealing my own bag? I am very disappointed and don't think I will ever use your bus anymore, my fear is my son is also using the bus, and I am afraid this will also affect him one day because this is not the first time I see this attitude, people were treated bad before in front of me, and it happened to me this time, thank you!

Bus has too many refreshments stops, which affects our travelling time. Some charging ports were not working

Very bad it was extremely late and they didn’t have the decency to inform us that the bus was late I had to arrive extremely late at home

The toilet was not clean as it was not smeling fresh and we expected it to be clean as the trip started in Pretoria.

The Bus was well maintained and coordinated in terms of order and overall it was a nice and smooth travel

Extremely satisfying experience. The information updates of the different stops,as also the rules in and off the Bus

There was good communication from the driver which I liked but the bus was too cold as the air conditioning was open during the whole night. I honestly was literally freezing

The bus was clean and warm.

Charging ports for phones are not working

Care and hospitality but scheduled time for arrival was not met. We arrived 1hour 37min later

The bus arrived Three hours late,the condition of the bus was very bad,the drivers didn't know the route and the Packers were very rude,bus didn't have a toilet but it's long distance bus

Dissatisfied because bus got delayed instead of arriving at 8:10 in Kimberly arrived at 23:00 causing a struggle with people who were supposed to fetch us. Nearly had to sleep at the same bus station, such inconvenience to people who took us in.

Unpleasant no air-conditioned, didn't stand on stops for drinks or toilet breaks where we normally do.

The bus was 3 hours late,no explanation nothing,the bus s old,chargers dnt work,xmcockroaches everywhere