No wifi in the bus
Paula Rita R.March 9, 2020
Last time I had a bad experience but everything went well this time. The bus driver was the BEST! He was helpful and kind!!! We got to the destination 15 min late but no big deal. The bus was also really up to date and nice with comfortable seats.
Sweata P.January 23, 2020
Great bus but Gate number and actual bus location in the bay was confusing.
Darien B.December 28, 2019
Great service, excellent driver.
Valencia S.December 7, 2019
Driver did an excellent job in windy & rainy conditions
Philip J.November 1, 2019
It was more comfortable than expected
Camilo T.October 21, 2019
Bus was clean but ‘old’. Staff was fine. In New Haven driver did not clarify whether any time for coffee break. Towards NH got a bit impatient with the delay. Otherwise. Drove nicely.
Jonathan S.September 27, 2019
too bad experience
Xiangrui K.September 22, 2019
Overall, I did not have a good experience with this trip. My bus was very late, and I had a bad waiting experienced. I was being harassed by a man in line constantly for 45 minutes while employees did nothing to help me out.
Jessica N.September 8, 2019
Everything OK, except 30 min late
The trip on the bus was perfectly fine, however, the bus was delayed a half hour and we were not informed of the delay. The bus sat in the port but no one came out to load the bus until 1:00 when the bus was scheduled to leave at 12:30. There was also no information letting us know the bus was going to leave late.
Gabrielle B.August 20, 2019
Great experience on the Bolt bus. Highly recommend
Driver was very good. However I purchased an earlier ticket from Boston to New Haven for 2:45pm departure & that bus never arrived. Had to purchase another ticket for the 5:30 departure. Bus I ended up on was good, but A/C was frigid and I was cold. Driver was very good though.
The driver did not where he was going. He was swirling. We was late to every stop. We had to give step by step directions. He barley could see the road signs. He should not be driving at night. It was the worst ride of my life. Never again. He definitely needs to stick with a route he knows.
The seat was comfortable and there was better legroom also. My only complaint is that the bus was an hour late and there was no prior information about it. I could have planned accordingly.
All went well---most courteous and helpfull
Good driver. Quiet trip. Encountered traffic accident.
Uncomfortable seats but good price and easy transport..I would reccommend
The bus was dirty, full of garbage left by the previous travelers. The seats were old and all but comfortable. The heater was too high. etc.
Sophie C.January 10, 2019
The bus from Boston to Hartford was timely, but my Hartford to New Haven connection didnt show up
Great people, kind and on time. However the internet on the 2nd leg of my trip did not work at all. But it was short so not a big problem
Matthew W.August 30, 2018
Busy travel day so this ride from Boston to Hartford was outsourced.
I was late and not able to catch my connection
Katharina V.March 30, 2018
I had to wait for my bus for 3 and a half hours
Fabiola K.January 17, 2018
Thumbs up. The trip was smooth and on time
Jamera L.November 24, 2017
Bus driver drove like a maniac, was swerving between lanes cause he was driving too fast. Bus broke down 3 times. I had to eventually call an uber to take me the rest of the way.
Analisa S.November 5, 2017