The driver was a real gentleman and he handled the bus like a real pro
The ride was good and smooth. only wifi was not working.
Parthasarathi S.April 1, 2021
nice trip thanks u
Daniel R.January 22, 2021
Bus never showed up and when emailed, they said to just get on the later bus. I was taking the bus because I was going to the airport. If I took the later bus, I would not have made my bus. Completely disappointed with Peter Pan. Do Not Use!
Rachael D.December 1, 2020
Will do it again
Modupeola A.March 6, 2020
why sell more tickets than seats available on the bus??? not even 3 or 4 but 35 people were stranded. terrible company and service
Melisa T.February 19, 2020
Very fair prices, easy trip, earlier arrival than scheduled
Taylor D.February 16, 2020
It is often hard to understand announcements.
Johanna M.January 27, 2020
It was very good.But couldn't connect to the wify.That is important to me and couldnt do it
Madeline B.January 15, 2020
Incredibly late, no compassion from the bus driver when the bus finally did show up
Jacob L.December 29, 2019
Terrible, terrible service. we arrived an hour early for a 1230 bus that was already late. said it would be leaving at 118. so, my friend and I left to go get something to eat and got back at 1230 and it said the bus was going to come at 158, so went to go get some drinks for the trip and when we returned at 110 the bus had came and left. Only saving grace was the Peter Pan bus heading out in 5 minutes so we hopped that bus after repurchasing tickets
Alicia K.November 30, 2019
It would be great if the driver could let the passengers in when the bus arrived to Hartford, instead of keeping the people on the cold street for 20 min. Also, it was rather dirty in the bus, the garbage was on the seat and under the seat.
The interior of the bus could benefit from some cleaning.
the bus was late over one hour，and no body notice us
When the bus is late I feel like Greyhound should send a text or email to the riders to let them know their bus will be late.
Shaneesha L.August 6, 2019
The air conditioning was not working. Bus was so hot I thought people would pass out. Driver said sensor was starting that AC was functioning. Obviously the sensors on the bus were not functioning which to me makes the bus a safety hazard. Bus should not gave neen cleared for use. Never again on Peter Pan.
Some passengers caught an earlier bus to Boston as there was room for us
Mrs Grace S.July 31, 2019
Greyhound was okay- jist late. Not good when I'm going to the airport.
The drivers were friendly. The ride was very smooth. Seats were comfortable. I would definitely travel by greyhound bus again.
Driver was excellent. The ride was very pleasant.
Very pleased with the experience.
They did a great job helping us in a very tight situation. Staff was awesome.
I thought everything was good!
The bus was in poor condition. There are seat parts that should be replaced.
Lynda K.December 12, 2018
The bus driver was very kind and professional.
Winnie K.November 13, 2018