Would have liked outlets and WiFi
I enjoyed the trip. From New York City to Ithaca the windows were extremely dirty. It's always a pleasure to spend bus time looking out of the windows.
very good value for the price. Nice driver!
Bus was dilapidated and could have been a smoother ride. Driver was great
Doreen P.February 7, 2020
The bus driver didn’t communicate anything so we can arrange for solutions for the transfer to get to ithaca. A couple and I hired an Uber to pick us up 3 hours after our planned arrival, so we can get to Ithaca.
Rodrigo V.January 25, 2020
Super friendly driver. Made sure we were on the bus after break before leaving and very positive attitude at every interaction.
Ashley B.January 18, 2020
Very comfortable ride and excellent service
Saskio Z.December 24, 2019
Nice drivers. Good price.
Wallace P.November 9, 2019
The ticket to purchase this bus says that it has Wifi and electrical outlets, it has neither
Great staff - polite, informative and helpful. Had a good journey.
The phone charging ports did not work, even tho the “charging on” symbol comes on. perhaps due to very low power supply?
Anil Kumar S.October 31, 2019
The services were amazing. However, the strong perfume applied by a co passenger made me sick through of the journey.
Siddarth D.October 14, 2019
Hey lots of traffic she was a good driver.
Barbara T.September 26, 2019
air conditioning temperature setting was too low
I was freezing
Bus driver was rough and impudent
Burak Erdem A.August 26, 2019
Incredibly frustrating and would not allow me on the bus.
Couldn’t be happy with the service!
I wish there were USB plug ins to charge phones for the duration of my travel.
Very fast and comfortable.
No wifi ... DRIVER made many mistakes and in some cases he had to turn back ... crazy
There was traffic. So I understand the lateness. The bus driver was a bit abrasive and combative though.
Disappointed-Wi-Fi was not working and air-conditioning was very weak for most of the trip. Bus was crowded and uncomfortable
Was even better if prices were lower
It was comfortable and the driver made up for lost time.
It was surprisingly good for the amount I paid! The seats were slightly on the uncomfortable side but the plugs worked and there was consistent WiFi throughout the trip!
Very good service. Nothing to complain about and the driver was kind.
I wish the lights were white and better adjusted for reading.
I am an International Student at Cornell and my flight into New York City was delayed mid-flight and I subsequently missed my bus to Ithaca. I tried contacting the customer service of ourbus several times desperately to no avail and ended up losing money and having to rebook with a different service. Did not get the help I hoped to find.
Ramchandran M.January 31, 2019