This was a terrible ride. The bus was completely full which I wonder if it’s even allowed. People had masks off. And the people in front of me spoke loudly the entire trip.
Social distancing sitting, taking temperature and hand sanitizer in the front of the bus for customers.
Jean Parnell T.March 25, 2021
One thing I complain is how there wasn’t enough space to social distance. The bus was a little bit crowded and two people had to share a seat.
Marie N.September 14, 2020
The drivers need to learn customer service almost every time they are rude !
Jameelah F.September 6, 2020
Nice bus, but mor than 2 hours late. Staff was very nice and once we were finally on the road it was okay.
I had a great and safe trip. Thanks Greyhound for your great service 👍👍👍👍👍👍
Jean Rene J.February 11, 2020
A good bus, very nice people
Got me to my destination on time. Annoying people on the bus, but can't win it all.
Jessica B.December 31, 2019
The bus came in late 30min, we call the company, and they know nothing about the bus, the bus itself was bad, the windows are not closed well, so we feel cold in such a cold day, the stopped the bus on the road side trying fixing windows but it was useless and we still cold.
He tried his best and keep apologizing,also there was no power outlets to charge phones.
I was so upset and tired and the bus arrived at 11:30 instead of 10:45.
Nabila E.December 20, 2019
The was stuck on road 84 for 3 hours
Betty B.November 28, 2019
Greyhound is the best at this moment .
Alexandra L.November 23, 2019
Although the bus left Newark 13 min late,but we arrived on time ,even it was rush hour.
Nabila E.November 3, 2019
Never Again will be riding...
Saruhan O.October 29, 2019
The trip was pleasant overall but I we thought there would be an intermediate stop so we could buy something to eat. We were stuck in traffic jams for a long time and we were hungry.
Olivier M.October 21, 2019
It was a great experience
Julissa A.October 5, 2019
I hope next it can be at time
Gerard Edouard R.September 27, 2019
Everything is good except bus condition and cleanliness . There is too much smell in bus .
Muhammad Ali Shan Q.September 10, 2019
A bus from Newark to Boston, it didn’t come at 7:20. I will be go to New York to cache other bus
Very good customer service. Friendly and professional driver.
This was my first time on this bus service. But as the ticket was purchased for Bolt it was not Bolt bus.it was Greyhound. The charging port was not in every row.A pocket in front of every seat would have been convenient to keep stuff in. The drive though was smooth
The f ing bus was cancelled!!!
George Sewanwo E.April 28, 2019
The seats were comfortable and the leg space was generous. But the bus didn't stop for a break in the 5+ hour ride. A 10 min stop would have been good.
Bus driver in NYC was very considerate. When he’d an empty seat on the bus he allowed me to leave earlier.
Great staff, clean bus, wifi wouldn't connect, late to Boston but traffic was awful.
The first bus was not to good because I wait until last minute for seat because some people occupied two seats
The seconds bus was 5 stars