Find a Bus from New York to Montreal

Departure was completely disorganized.

The trip went as planned. I am very happy with the service

It was very cold in the bus. Old bus without comfort. More than one hour late and no break.

The bus was almost 2 hours delayed in leaving. Half the staff looked confused, the other half didn't look like they cared to work or communicate with passengers. On top of all that, they're not nice or accommodating whatsoever. No WIFI on the bus (and no explanation to why or help getting it).

The heating was not working on the bus, we drove in below freezing temperatures for about 6 hours untill the driver couldn't take the cold anymore. Then we were told to get off at a gas station at 730am and waited there until a new bus could pick us up at 1230pm to continue to Montreal, absolutely unacceptable.

Really good then on time

My seat wasn't fixed correctly, I had to change because it was sliding. Anyway, all the rest was good

I took the coach from New York City to Montréal yesterday and was disappointed with the journey. I booked with Greyhound especially as the coach had promised plugs and wifi - however neither of them worked! This was extremely inconvenient for a 10 hour journey, as my electrical devices soon ran out of charge and I was hoping to do some work on the coach. Furthermore, the coach stopped in Albany for a whole hour which seemed very unnecessary and too soon into the journey. I am disappointed with the service.

The trip was great and quiet i love adirondacks trailways

The driver was very friendly and made the trip much more comfortable. Unfortunately the wifi stopped working and the bus was late so I had no way to let my loved ones know I was delayed. Otherwise everything was great thank you!

My bus driver never turned up for the 12am departure from NYC to Montreal and I had to wait till 11am to get on a bus. I missed a day of classes for a worship I had booked for this weekend. The horrible part of this was there was no staff giving us any info as we stood in line for hours. Just horrible.

Employees from the bus station were really not respectful. The bus drivers were really kind though

The AC broke and was insanely noisy during many hours. Even with headphones, it was impossible to hear my own music. Terrible trip.

The maintenance stop in the middle of the night is really annoying we have to exit the bus to a Pitt stop that is really a pitt

not enough leg room and the seats are not reclined enough

awful. I couldnt print my ticket. why should i have to print my ticket? its 2016. I have everything on my phone.

Go-on-board was more efficient in Montreal than NYC

D

No wifi, not one outlet worked, and we took 3-4 stops for 10-20 minutes, getting to Montreal over an hour later than scheduled (with no traffic).

The driver double H was great

Too much noise from the bus...

Was very nice

Bus was overbooked by 61 people and no drivers were available....a reality we were made aware of 2 hours after we were initially supposed to leave. No clear communication of the best way to reschedule and questions were met with rudeness or simply the staff choosing to walk away from the person asking the question. It is mindblowing to me that this happened and apparently happens fairly frequently according to customers in line with me who take the trip regularly. I will never choose Greyhound for any transportation needs purely based on this abdolutely terrible experience. Ended up paying 4 times as much money for a flight to get to my best friend's wedding in time.

Wifi was not working

departed 45 min late

The wifi didnt work for most of the ride its a shame I'm very disappointed

The driver was perfect

I had a bus 00.01 from NYC to Montreal. There were enough people for 3 buses, yet there was only 1 bus/driver. I was among the people that didn't make it to the first bus. We weren't told when we were expected to leave, we were told just to wait. At 2.00 they said we'd leave 2.45. By 4.30 I gave up and left. I will never (ever) use Greyhound again.

Other people in the bus talk too loud but the trip was fast wich is a good thing

The driver should let us know what's going on. Passengers were unclear as to when to reboard the bus in Albany. We also would have appreciated updates about the border crossing waits. Furthermore, the bud left Port Authority a half hour late.