Find a Bus from New York to Washington

My expectations were exceeded by a large margin. Service , staff were knowledgeable, proactively helpful. All smiled. Vehicle was clean. Bus arrived on time. 10/10!

Mit den Koffern wurde rabiat umgegangen

1h and 30 minutes late. It was long, but the the trop was nice.

Satisfied with everything but the air condition did not work

Bus was clean, driver was courteous, and left and arrived on time.

Bus arrived 2hrs after scheduled

The bus was late. Almost One hour

Easy to order om the net and easy to find fthe busstation and Gate. Nice calm drive by a very friendly driver. On time. Marvellous low fare prime. The bus ****.

Bus delayed 40 minutes to leave. when I arrived in my seat, it was dirty. I cleaned When I sat down I saw that I did not recline. Heater on too strong, too hot. delay of more than half an hour.

Wi-Fi was not working, only half of the trip

Everything was good but the outlets did not work and there was no WiFi.

Helpful, friendly and informative

Was awesome.

Staff no polite and no helpful

The bus left 30 minutes late however this was not the main issue. I was travelling with 3 small children and the WiFi did not work even though I tried repeatedly on 4 separate devices. For a 5 + hr bus ride this is simply not good enough.

Great service. It would be perfect if the wi fi on the bus actually works. Apart from that, great service.

I liked everything, great company

Very nice

Nobody answer the phones I need to talk to someone about my tickets

The bus never showed up. I called bolt bus and was on hold for 20 minutes and never spoke to anyone.

Canceled without notice. Hardly any staff. Wasted entire evening.

Such a bull shit service

Really great service. Would take them every time if they have a trip that fits with my schedule. Especially like that the wifi works well--that service is usually lacking on other buses.

Bus was not clean, smelling very bad all the travel. Some seats was misconfigured, driver corrected the seats only in the stop

Clean, fast , accurate

Bus was clean,driver was very polite he get a five star. The bus was on time both was. Yes I will be riding Greyhound again

Bus left over 45 minutes late due to the previous trip arriving late. With traffic we arrived over 2 hours later than the time printed on the ticket. Additionally, the Wi-Fi did not work for anyone on-board, which was problematic as I had planned on working during the ride. That said, the staff was very understanding and professional.

All very good

Love it

Our bus was canceled as the whole service as well. We didn't get any help and had to buy a ticket for another line. The weather was not as severe as projected half a day earlier.