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According to multiple reviews, customers have expressed satisfaction with the service. They highly recommend it and mention that the bus has comfortable seats, wifi, and charging stations. The driver's communication is also praised for providing information about destinations and safety measures. However, some passengers experienced delays due to mechanical issues with the bus in Merritt. Additionally, there are complaints about limited space on the bus caused by close seating arrangements and blocked front seats.
The ease of booking was great. What was hard was unassigned seating. When I got on the bus, some passengers had stepped off to get food. I sat in what I thought was an empty seat and it was embarrassing needing to move The other issue is that many (more than 6!) Passengers had put their belongings on the seat next to them indicating that the seat was taken. This left people struggling to find seats at the various stops.
The driver’s communication was great. He asked we wear our seatbelt for safety and he let us know where we were and where we were going including time frames of each destination which I greatly appreciated. Please let the driver know these.
Driver arrived in Merritt with bus that was failing mechanically. Driver needed to deal with supervisors over the issue which took far to long. Driver did what he could and repeatedly apologized for running so late, but ultimately passengers needed to make alternate arrangements for transportation at the Abbotsford airport. Space is also an issue on the bus. Seats are far too close together and front seats are blocked so they can’t be used.
According to customer reviews, there have been complaints about the bus being over an hour late and the bus stop being icy. Some customers also mentioned that they were not informed in advance about the delay, receiving a notification just 10 minutes before.
It was good
It was amazing. Very smooth quiet Ride will use this Service again
Should inform prior to passengers if its late. Informed me just 10 min before that it will arrive late
A good way to travel this route is with Poparide. The company offers 2 daily departures, with ticket prices starting at US$18.00 and the shortest trip taking about 2h21. Poparide gets you where you want to go for a fair price.
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