Passengers have praised Intercape for its comfortable seating, friendly staff, and smooth rides. However, some reviews mention issues such as non-functional air conditioning and unpleasant lavatory conditions on board. Additionally, there were occasional delays in departure or arrival times that affected travel plans for a few passengers. Overall satisfaction remains high due to the comfort provided during trips.
Bus ddnt keep arrival time of my destination it was 2 hours late.
In a bus I was cold the whole night the opposite air-conditioner was pointing me I asked for assistance they ddnt help. The passanger on that seat said couldn't close it either.
1.0 out of 5 stars
Sindiswa S.
I was not happy when the bus was changed and it was not written intercape , also the driver didn't stop anywhere until we reach NN tired and hungry..
2.0 out of 5 stars
Nomthandazo S.
First of all, I booked an intercape and we were given a different bus . Bus with a VERY dirty and stinking toilet.
Passengers have shared positive experiences regarding the comfort and spaciousness of the seats, which were appreciated even by young travelers. Additionally, users noted that staff provided helpful assistance and maintained good communication throughout their journey. However, some passengers mentioned a lack of clear information about changes from bus to kombi during travel.
The bus was clean as well as the toilet and the ride was smooth and check in was done promptly. I hated the fact that the departure time was 8am only to be told it changed to 9am, with no communication whatsoever. After we were dropped off at Bergville to take a taxi to Newcastle we waited for almost an hour for the bus that was coming from Johannesburg only to find that there were no passengers going to Newcastle.
2.0 out of 5 stars
Duduzile N.
I was not satisfied at all i went to the station they told me the trip to Newcatle was canceled no one informed about that
2.0 out of 5 stars
Duduzile M.
I was traveling with my 4year old and the seats were so comfortable, spacious and she didn't complain at all about the distance
Frequently asked questions about traveling from Durban to Newcastle, ZA by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Durban to Newcastle?
The cheapest bus tickets from Durban to Newcastle start from $15. The average price for this route is around $24. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Durban to Newcastle?
The average bus trip duration from Durban to Newcastle is 5h 5m, covering a distance of 157 miles (253 km). The quickest bus can get you there in 4h 20m and is operated by Intercape.
Which bus companies service the Durban to Newcastle route?
Several major bus companies operate on this route with 3 buses available per day, including services from Intercape, Intercity Xpress.
What is the earliest and latest departure time for the bus from Durban to Newcastle?
The earliest bus departs from Durban to Newcastle at 7:45am. And the latest bus departs at 7:30pm.
What are the CO₂ emissions for the bus trip from Durban to Newcastle?
A bus trip from Durban to Newcastle generates an estimated 6.315725 kg of CO₂, making it a highly eco-friendly travel option and recommended mode of travel by Busbud.
What is the best bus company from Durban to Newcastle?
According to Busbud customers, the highest-rated bus company on this route is Intercape, with an average rating of 3.5 out of 5 stars based on 49769 reviews.
Which bus company has the best Wi-Fi from Durban to Newcastle?
Based on reviews on Busbud, the bus company Intercape has the best Wi-Fi rating with a score of 1.3.
Which bus company has the most timely service from Durban to Newcastle?
According to Busbud traveler reviews, the most timely bus company on this route is Intercape, with a punctuality rating of 3.1 out of 5 stars.
Which bus company has the cleanest buses from Durban to Newcastle?
According to Busbud traveler reviews, the bus company with the cleanest buses on this route is Intercape, with a cleanliness rating of 4.1 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
09/05
$27
09/06
$26
Today
$13
09/08
$22
09/09
$22
09/10
$13
09/11
$13
09/12
$22
The cheapest trip from Durban to Newcastle, ZA was searched and found on Sep 10, 2026 with a price of $13
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Newcastle, ZA, as early as possible.
You can expect to pay from $13 to $30 for a bus ticket from Durban to Newcastle, ZA based on the last 2 days. You can expect to find the cheapest price for the trip at $13 which is on 2026-09-10.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.