Not being able to use seat lights was not good because I wanted to read a book(a paperback) the only lighting was blue lights which for persons over 40 and eye issues can not read , only time lights at all enabled was entering stops,Is this not a ADA violation?
Felt very safe and comfortable
The driver was rude, the bus was dirty, no social distance, no mask, late, uncomfortable, people smoking weed in the restroom, a complete disaster and very dangerous
Markendel C.November 15, 2020
Very good overall
Claudio I.September 21, 2020
The driver didn't leave us at the desired stop and wanted to charge us $5 each me and my boyfriend to get us to the right one (+1 stop), saying those were the regulations of the company... So unprofessional and cheeky because of course he would've kept the money. Terrible.
Comfortable and punctual
Nigel B.February 16, 2020
Our driver, Donovan, was pleasant and professional. I would use this service again.
Michelle B.February 13, 2020
Had to call to find pickup spot in Fort Meyers. Didn’t realize it was at McDonald’s
The driving and the timing was fine the downfall it was freezing on the bus like 55 f
Nitzan T.January 27, 2020
Need to add bathroom break.Great trip otherwise!
Corinne D.January 25, 2020
Driver was delayed at Fort Myers by a late passenger who did not gave the correct fare. Driver was annoyed with passenger but courteous. Excellent driver.
Zzdorothea Stella W.January 25, 2020
Just great. it looks only 2h50mn to reach Miami international airport. i will book again. Thanks a lot to the very nice driver
Farida B.January 17, 2020
Great service, enough outlets for my device’s to get charged on my way, awesome how it has internet (WiFi and entertainment) for my Device’s, over all great experience ! !
Keep up the good work greyhound bus !
We were very satisfied with the connection from Ft Myers, FL to the Port of Miami. The van was comfortable and all stops were made on time. We arrived back in Ft Myers from Miami earlier than scheduled at the end of our cruise.
Douglas C.January 14, 2020
Beside he was late he was good
Carmen L F.January 12, 2020
Smooth ride with pleasant driver, will definitely use RedCoach again
Albert G.December 24, 2019
The bus smelled HORRIBLE. The seats and air vents were broken so I was freezing and u comfortable for the entire ride. The ticket also only mentioned 1 stop, although there were actually 2. The bus driver was not only late, but was chainsmoking in our faces while he was taking our names (not checking IDs) and barely helping us put bags under the bus. The entire bus reeked of sewer and cigarettes. It was an awful ride.
Summer F.December 23, 2019
Everything was great
Elena M.November 12, 2019
Awesome service amd very comfortable
Zarela G.November 10, 2019
The travel was good but the temperature of bus wasn't ok
A few strange people but very enjoyable trip.
Catherine C.October 23, 2019
Love it. I just think the wifi should be free not charge for it
Leandro S.October 21, 2019
Great and affordable
Dorota N.October 11, 2019
Great driver, arrived ahead of schedule.
Rocket B.September 8, 2019
Never again. I nearly missed my flight because the bus arrived MIA 40 minutes late
Jean Francois R.September 6, 2019
My bus was cancel,and I'll can't be on time for my doctor apoiment for next day.
Great service and reliable on time.
I only wish RedCoach had more trips available, and a boarding location in downtown Ft Myers, not way out on campus 😉 Otherwise trip was good. Thanks.