I do understand that traffic I see unpredictable and there’s factors that affect traffic flow but I don’t understand how a trip can’t have a two hours delay. And the many stops are not really necessary if no one is getting off
Bhekokwakhe B.June 8, 2021
Bad service;the bus arrived late at midrand and left Joburg at 9 .Had a breakdown at 11 only to get fixed at 14:00 .still on the bus at 19 :30 not sure what time we are going to be in Durban
Great bus overall. Clean, aircons working perfectly.
Satisfactory today, overall good
The aircon was on 19 degrees and the driver did not want to change it so we were freezing most of the way
Rajeshree M.April 26, 2021
Intercape MUST work on their time schedule and keep the passengers informed if they are running late
I will definitely take my family along next time, so they can also enjoy the ride by bus.
Lindunthetho M.April 24, 2021
Very poor service
Sithobile G.April 24, 2021
Bus driver was pleasant and drove well and got us all safely to our destination, although we ran late. The toilet on the bus was not clean and bus was smelly on occasion due to people using it for more than urination which the driver rightly complained about.
Will never recommend it to anyone
Please pick up the phone when we call. We missed a bus because on the ticket we booked online we got Shell ultra city stop and not Engen, we waited for 30 minutes a bus never came we went to Engen garage only to be told bus left 5 minutes ago. All the 30 minues we were calling apm call centre to confirm if we are on the right stop and no one picked up. I had to chase a bus to Johannesburg park station, never driven there before and it was almost 10pm with a baby. Never have i been this scared, I got lost trying to go back to Midrand wheew yesterday night was an a scary scary experience for me. I believe could have been avoided if call center answered the phone and told us to wait at Engen instead.
I am very disappointed at Eldi coaches, today was my second time travelling with them. Maybe it's best they look up to the intercape buses how clean, neat and peaceful their buses are. I regret strongly taking Eldo Coaches.
Moved from midrand at 6 at git to park Station at 6:30 and had to stay there for an hour before we could move to the next stop which was vereenig, I just think communicating with passengers regard the trip and stops is necessary
Everything was good and we were treated very well
Bus had to be exchanged due to faulty wheel. These things must be checked before departure
Nomkhosi C.March 23, 2021
The travel time was super good, the toilet was stinky, the chairs weren't functioning.
Gladness M.March 15, 2021
Never taking that bus or recommending that bus, flabbergasted with the service
Excellent staff and trip, keep it up
Thamie D.February 25, 2021
The bus is very comfortable
Bongekile N.February 24, 2021
Pls be on time next time
Silondiwe C.February 7, 2021
The drivers were professional in notifying us about the breakdown. That was highly appreciated
Since when does the driver listen to the passengers to switch off the aircon when we need air circulation with covid
Pranesh R.January 12, 2021
I was very happy with the social distancing.
Nondumiso Z.December 21, 2020
The bus was on time and arrived on time. The bus was cleaned and easy to access anything I wanted in the bus. The seats were comfortable I even forgot that am in the bus I slept like am on my bed.
Rofhiwa Joseph M.December 19, 2020