Users have shared a mix of positive and constructive feedback about their travel experiences. Many appreciated the professional service, friendly staff, and timely departures. However, several reviews highlighted concerns with bus maintenance issues such as engine power loss and flat tires on trailers. Additionally, there were consistent mentions regarding unpleasant toilet conditions that could benefit from more frequent cleaning during trips.
Why was the bus changed, and why was this information only communicated at a late stage?
3 out of 5 stars
Ben Mwila K.
The seats are closed to each other, I had to fold my knees the whole trip. I was not comfortable at all
1 out of 5 stars
Mah-nelly Z.
Journey was ohk but language was day light robbery had two large bags that weighed 23 kg and did option for 20kg free for two bags was then told to pay R244 for my bags.
Users generally appreciated the smooth journey and kind drivers, highlighting a positive travel experience. However, there were concerns about buses being more than an hour late and discomfort due to small seating spaces in older model buses. Despite these issues, once on board, trips proceeded without further problems.
The toilet was smelly in the bus and we got delayed by 2 hours due to bus being stuck
1 out of 5 stars
Kopano W.
The driver was good I can give him 5 however the management failing to manage time I was supposed to leave at 11h10 but the bust cam at 12h00 and was full I ended up leaving very late. I was supposed to be in Midrand by 17h00 but I arrived at 19h30.
Lack of professionalism with the management and is not the first time.
2 out of 5 stars
Nolwazi D.
the I bus booked did not come Starbucks came late and its seats were very uncomfortable the bus I booked was 10:05am bus but I reached midrand at 7:30 at night am so disappointed please improve your service.
The reviews highlight several positive aspects of the bus service, including friendly and professional drivers who communicate well in multiple languages. The buses are generally clean with comfortable seating and good temperature control. However, some users reported issues such as non-functional charging points, blocked toilets causing unpleasant odors, lack of restrooms on board, and difficulties reaching customer care for assistance.
1st the bus was 1.5 hours late. I do understand they can't control traffic. The worst part was it was very hot with a full bus and no working A/c as well as no USB port. Also no cup holders and the back of the seats pockets were all ripped out.
2 out of 5 stars
Renae B.
Bus was one hour late and when it came, it had a leak so it could not move. We had to wait another hour for another bus
We were supposed to leave at 07h50 but we left Pmb at 10h30. The rest of the journey was fine uneventful
2 out of 5 stars
Zinhle N.
Bus driver was really nice and he asked us to kindly ask him if ever there was anything that we needed from him.
Based on 1906 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the departure location but often complained with the WiFi. Citiliner ticket prices on this trip start at $25
Citiliner Plus Pietermaritzburg Midrand recent customer reviews
was terrible no covid rules followed stops took to long not clean at all and all in all a disgusting as dissatisfying experience
1 out of 5 stars
Declan H.
The location address in Midrand was incorrect on the bus ticket. Please contact me.
2 out of 5 stars
Andrew F.
Bus departed late, and arrived late. Had to swoop buses. No phone charge point on bus, all other buses have that as a standard feature
Passengers have praised the friendly and helpful staff, as well as the clean and comfortable buses. However, some users noted discomfort due to issues like lack of air conditioning on certain trips or unpleasant odors inside the bus. Additionally, there were mentions of long waiting times for connecting services in Middelburg.
Big Sky Pietermaritzburg Midrand recent customer reviews
The chairs weren't so comfortable and also the charging ports are out of reach. But other than that everything was fine
5 out of 5 stars
Zinhle D.
Their driving was good but the inside of the bus itself smelt of urine, had to endure that the entire trip, also the seats are not comfortable at all, my neck is sore as we speak
3 out of 5 stars
Nontando M.
I enjoyed everything, the bus was clean and comfortable. The driver was driving well. What I did not like is that the waiting time i had to wait 6hrs for the second bus to Middelburg. But the staff was very friendly and helpful.
Users have shared mixed experiences with this bus service. Many appreciated the comfortable seats and timely arrivals, highlighting efficient driving as a positive aspect. However, there were concerns about unpleasant odors on board and disruptive behavior from intoxicated passengers affecting travel enjoyment for some users.
My experience was quite bitter sweet . The driver was driving very well. Seats are comfortable but the only thing that kept me from enjoying my travel were the men that were intoxicated. They were drinking alcohol on the bus speaking loudly and being aggressive at times. They really ruined the trip for me.
4 out of 5 stars
Celine L.
The seat was straight up and I couldn't relax fir 8 hours . And the smell from the toilet was unbearable
1 out of 5 stars
Dakalo M.
We arrived before the arrival time 😊but I was feeling cold because the windows were opened to avoid the toilet smell
Based on 3851 reviews, the company was rated 1.7 stars on Busbud. Travellers were especially satisfied with the ticket access and the seats but often complained with the WiFi. Delta Coaches ticket prices on this trip start at $27
N1 Bridge, New Rd, Midridge Park, Midrand, 1685, South AfricaEngen Big Bird N1
B - Midrand - Shell Ultra
Engine Big Bird N1 South, Midrand, 2093, South Africa
Frequently asked questions about travelling from Pietermaritzburg to Midrand by bus
How far is Pietermaritzburg from Midrand?
The distance between Pietermaritzburg and Midrand is approximately 462 km (286 miles).
What are the departure and arrival locations for buses traveling from Pietermaritzburg to Midrand?
Buses departing from Pietermaritzburg - Intercape Office, Burger Street (opposite McDonalds) in Pietermaritzburg will take you to Engen Big Bird N1 in Midrand.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-16
$28
11-17
$26
Today
$24
11-19
$24
11-20
$27
11-21
$27
11-22
$24
11-23
$28
The cheapest trip from Pietermaritzburg to Midrand was searched and found on Nov 18, 2025 with a price of $24
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pietermaritzburg to Midrand, as early as possible.
You can expect to pay from $24 to $68 for a bus ticket from Pietermaritzburg to Midrand based on the last 2 days. You can expect to find the cheapest price for the trip at $24 which is on 2025-11-19.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Pietermaritzburg to Midrand was searched and found on Nov 18, 2025 with a price of $24
