Bus Tickets from Pearson Toronto Airport (YYZ) to London VIA Rail Station

The bus did not drop me at my destination. Carrying luggage around trying to figure out how to go to my destination in a new city is challenging

The pickup was on time, but it didn't arrive at the destination point. I purchased the ticket until Western University, and without reason, the driver informed us that the final destination was Intercity Bus Terminal at King Street, London.

My ticket stated we would arrive in London at 9.35 AM. There was a change in departure location and also departure time given of morning of travel so that arrival to London was approximately 10.45 AM I will not travel on your bus again.

Punctual, clean and with a friendly driver. After a long flight it is all I wanted.

Was not easy to find. Having not used ZyroGo before. Should have mentioned that name was on van. He almost left without me

Paraphrased Review My experience with ZyroGo has been absolutely phenomenal. It’s one of the few bus services I’ve used that consistently arrives on time. I also really appreciate the bus tracking feature available 15 minutes before pickup, which makes the service much more convenient and reliable. The bus was clean, comfortable, and not overcrowded, and having direct transportation to and from London is also a huge plus. Price was also below competition which is appreciated. Overall, I had a very pleasant experience with ZyroGo and would definitely recommend it.

We had to change bus on Hamilton, without any explanation. Also the driver didn't drive comfortably, and said that he would drop us off at Elgin Hall - Western University, but he drop us off at somewhere on Western University.

Punctual , efficient. Only downside was that seat numbers were not properly labeled

This was by far the worst bus trip I’ve ever had. From the moment I boarded until we arrived, there was a strong sewage smell throughout the entire bus. It was unbearable. Many passengers had to cover their noses and mouths because of the odour. There was no FlixBus logo on the bus, there was no Wi-Fi, and the charging outlets were terrible. The charger wouldn’t stay plugged in unless I held it in place the whole time. I had booked seat 20B, but the bus only went up to row 15. I was told to sit next to the washroom instead, which made the already unbearable smell even worse. Overall, this was an extremely unpleasant experience and definitely the worst bus journey I’ve ever had.

The busstop location at Toronto Airport wasn't specified eg ground or first floor. Making it difficult and stressful to locate the bus.

Used condom on bus floor, driver was lost a couple of times, arrived almost one hour late. Will never take this bus company again.

Well, if i don't ask the security officer outside the airport, I wouldn't have known that it was him. Then, the speed was crazy even within the city... it was not very relaxing trip.