Bus Tickets from Toronto to London Station

Bus to Toronto airport was late about 20 min. Return bus from airport to London at 20:55: I was waiting at zone P4 from about 19:40 and I did not see any bus with clear Intercity markings between 20:55 - 21:45. Then somebody called and asked me where I am. Connection was very poor (weak voice and very noisy outside). After few tries sms came informing me that bus is gone and next bus is after midnight. I am very unsatisfied with the service, why driver did not call/text me when bus was at the stop, I did not move anywhere from this location , I have broken rib and whole trip I have assistance from airlines and airports. Later on, message came that it wasn’t a bus but Mercedes Sprinter. Very unprofessional and poor customer service.

It was a great way to move, especially from/to Pearsons simply because I got a link to track my bus in real time on my mobile that took all my anxiety about missing the bus. Secondly, the vehicle was in great condition and very comfortable with ample space to put our luggage. Not to miss, it was way faster. So, all in all a great experience and will definitely use the service every time for my future travel.

Very comfortable bus, Very calm driver The bus came about 20 minutes late, and there was no update sent to us. The journey of 2.15 hours took about 3 hours.

Most incredible bus service I've been on. Everyone cares: there's an attendant that serves water and the atmosphere was very friendly. They truly care about customer service and it reminded me of when service matter. I will always recommend Red Arrow to anyone travelling by bus.

Everything was wonderful. The ladies ( the driver and the assistant) were very nice.

Excellent trip! Comfortable seat, complimentary snack, on time, driver and the lady are very nice and friendly.

I’m afraid there wasn’t a lot I was happy about. The driver was on his phone, the vehicle was old and has to go in the slow lane with hazards on as it was so slow.

Our experience was shockingly inadequate. After an international flight from Madrid we had anticipated the final homeward bus ride to be the least complex part of the trip. Told to be at terminal 1, pillar P4 15 minutes before our 5:05 p.m. bus - we followed instructions. By 5:30 there was no sign of the bus, so I checked messages and at 5:40 received one indicating the bus would be there by 5:35! There was no further communication from the company - nor did our bus ever arrive. At 6:45p.m. (Having waited outside in the cold for 2 hours) an alternative company also heading for London, Ontario was able to take us on board (at $40 each) and we arrived at our destination.

Bus did not show up. Or did not park where shown in the ticket. Had to book another bus casing a further two hours delay.

It was late but I received a notification about that. I didn't have a specific seat which said "any seat" But when more people got up in mississauga we have to move because they had specific seat The bus smells really bad like dirty

why the bus need to stoop at the middle of the trip for 15 mins (most of people sitted inside and waiting for driver) at the resting area?

Bus was delayed with notice. But then was even further delayed without any notice.

The bus operator said that the bus was already cancelled but still I was able to select that bus two hours before departure.

It was poor. Bus was late. No Wi-Fi. No toilet. Smaller bus. Leg room was poor.

The driver was rude, was on phone all the time. Outlet was not working to change my phone.

The service and food was good but there was a delay of 1 hours 20 minutes on a trip of 5,5 hours.. I was suppose to have a connection of more than a hour so it will give me time to eat but it end up I coudnt and also my second trip from Toronto to London was also delay.

The food was actually quite good on the ride, the server was as good as can be for working solo. I was disappointed I couldn't figure out where the business lounge was at Union Station.

Via rail is clean but had a very late time that it arrived at the destination. It was more than 2 hours late

The bus arrived in good time. The bus driver was dressed appropriately, and he was courteous and professional. The only thing I missed was an announcement stating that we were on our way to London, Ontario. (We explored part of Mississauga on our way to the 401, and I was a but worried that we were going somewhere else, until I became fully aware that we were going towards London.) The driver drove the shuttle bus well, and I appreciated his service!

Really good travel experience, Felt luxurious because of the smaller bus that was more comfortable than a coach. The driver was on time, a great driver, and very courteous. The trip was quick and on time. Will definitely travel with them again!

Loved the price but didn’t care for the length of time, far longer than anticipated to the point my ride could not wait and had to leave so I had to call a taxi to get me to my residence