Bus Tickets from Western University to Toronto

Bus arrived on time, but the seats are really crammed together and there are apparently reserved seats so we had to move to another location in the bus after we were already settled. There was no toilet paper in the washroom. Be careful when you book, because some buses take a slower route into other locations and it can add to the travel time.

No footrests, too cold AC on full blast entire 3 hours, passengers not being considerate using speaker phone on full blast for whole ride next to me, driver hid in the bus until 2 minutes before departure time making us leave late despite passengers being lined up for 20 minutes, driver made me crawl under the bus to retrieve my bag, but we arrived on time which was the only positive of this uncomfortable and dissatisfying travel experience.

This journey included a break which is not usually the case. I appreciate that flixbus is taking peoples comfort into consideration and adding a break

I was expecting a coach bus with pushback seat but got a sprinter van with congested seats

I have always used them and they are the safest ones to use.. I don't have any complaints at all.. I like the service, the driving is good the experience is good it's very comfortable seats and all the drivers are always nice and pleasant and the prices are affordable they are phenomenally affordable

Sadly we got moved to a 12 seater sprinter. It was a nice ride, but we couldn't sit beside our young daughters and we stopped on the highway for coffee when we were already running late. Needless to say we were 50 minutes late. Not to mention the drive was constantly on his phone taking taking calls. Not professional and didn't feel safe driving at that speed on the 401.

The listing was for us to arrive at 5 but we didn't get to Pearson until 620 It would be great to get a discount on that ticket or my next one

I'm from Europe and can't use my cell phone without WiFi. I was at the bus stop at 12:40 for the 13:00 bus so I missed your email sent at 12:51 that the bus would be 40-45 minutes late! The bus arrived at 13:50. It was a long wait without shelter from the sun. The bus driver was very apologetic and we were quickly on our way. The WiFi on the bus was broken so the kind bus driver let me connect to his Hotspot to inform my family of the delay. The bus was old and it was a bumpy ride but for that price I'm not complaining. I booked enough in advance of my flight departure time to not have to rush or panic, especially since I didn't realize I had to be at Terminal 3 in Toronto and not Pearson Int'l at Terminal 1 where we were dropped off.

Cheap price, comfortable seat, safe driving. Some of drivers do not support the passengers load and unload their luggages.

Bis was cancelled at short notice. They haven't got back to me yet about my refund. Really bad service.

The bus was on time, which is good. But the air freshener was too strong. The scent is nauseating, which made the ride very uncomfortable.

Trip was comfortable and on time. The bus said badder bus on it and I booked Megabus so it was a bit confusing as there are other buses that leave from the same location.

The driver stopped in the wrong place at the origin. So, we had to call customer service to ask them to hold the bus at the next station. Otherwise, everything was ok.

The driver was very friendly and welcomed everyone on board, the bus was very clean, and the seats were very comfortable. All in all, a very relaxing trip!

I didn't enjoy being 40min late and missing my appointments but other then that it was great

It was perfect, few people on the bus, friendly driver, perfectly on time, will 100% use again.

The bus driver was late. He also drove very fast in the passing lane for the majority of the trip. He frequently slamed on the breaks as well.

The bus was 20 minutes late and the pickup location was changed without letting us know in advance. When I complained about these to customer service, he hung up on me!

It was completely enjoyable, by FAR the best bus service between London and Toronto. I can't rate it highly enough!

Bus came on time. Seats were very comfortable, snacks were available. Hostess was super sweet, arrived to my destination a little over my scheduled time. But it was rush hour.. The only thing that I didnt like Was it was very hard to see out of the window from the tinted sticker.

Driver and attendant were very courteous. Bus was clean and drive was quick. We actually reached destination early. I got a good hot cup of tea and fresh cookies. Thanks

The traffic was heavy and your competent drivers made it stress free. We just relaxed.

I arrived at the pickup point 10 minutes earlier. The ticket and the booking confirmation showed OurBus as the operator, so I waited for an OurBus to arrive. After two follow-ups with an OurBus agent, I received an email with an updated booking confirmation and ticket, showing OneXBus as the operator. However, this bus had left around 40 minutes before OurBus sent me the updated information. So I missed the bus while standing there in the heavy snowfall for over 1 hour, watched the OneXBus leaving, had to pay an Uber to take me to Toronto, and almost missed my flight because of OurBus terrible customer service and miscommunication.

The bus didn't even arrived. We were at the esso gas station waiting since 8:10am for bus time was 8:30 am. We waited till 9:15 before leaving to go back. No communication from the bus company.

They cancelled the bus at 10:30 pm the night before. I had to scramble to make other arrangements.

Bus turned out to be a white van that smelled of cigarettes and literally gave me hives. Driver was swerving off the road on the highway multiple times, cars and trucks were honking at us the whole way. Thought we might die. I will NEVER book with them again.

The bus did not pick up at the Royal Paan as scheduled and we had to walk to Fanshawe College bus area to catch it in the pouring rain. The bus itself had some type of mechanical problem so could not travel the posted speed limit. The driver drove in the middle lane on the 401 with all the issues and I think he should have been in the far right to not impede traffic. The driver was courteous and helpful with the luggage etc but he spent way too much time on his phone. That being said I do not know if it was about the bus or if it was it personal calls.

Bus was clean and comfortable, however the driver was driving like he was back in Bombay, it was honestly quite stressful..

The service from London, Ont to Toronto Pearson was excellent. The driver was courteous and the mini-bus was clean and comfortable. I have already recommended Velocity to our friends in Ontario.

The vehicle was very nice and clean and the driver was helpful and well communicated.