bus was late by an hour and the toilet stunk
Great service. The only bus that was going to Phoenix from Las Vegas in 5 hours 😁 Keep up the great service!
Very pleased driver was excellent
Very comfortable ride and faster than any other bus company and for a better price as well.
Colleen W.October 30, 2020
1st time user and will be using again for sure. Thanks
Jasun V.September 17, 2020
I slept like a baby almost the whole way. Nice ride.
Tufesa is my first choice of Southwestern bus companies
Felix I.February 14, 2020
Excellent service, very clean and comfortable bus. Excellent driver.
Only downfall was the sound from the videos that played the whole trip. If they could turn off the sound throughout the bus and people could just plug into the armrests with their head phones, that would’ve made it so much more relaxing.
Catherine C.February 4, 2020
Happy there is a bus service for people who need them because there isn’t much of a public transportation in majority of the country
We set off on time and arrived early in to Pheonix which suited us. Seats were comfortable with plenty of space.
Samantha C.October 11, 2019
I am so sick right now with a migraine from smelling diesel the whole ride. I can not believe I was even able to stand the smell for so long. Not only that but something was wrong with their heating system so the AC was so hot. Got to about 84° inside
Comfortable, clean and u would definitely recommend and use again
The driver left me behind at the only bus stop when I went to McDonalds to use restroom
My abcense was less than 10 minutes versus 15 minutes allowance
I love tufesa the drivers was so great she was extremely nice and very attentive to the passengers I was impressed with her level of professionalism and customer service.
Good service, but large delay
Driver was excellent. Your facilities were run down with very few options. The buses not very comfortable and we arriveed 2 HOURS LATE
The wifi is not working
The movie played was all in Spanish language, without subtitles
Don't ask for printed ticket if you the ticketing booth will print it for you
I am disgusted with Greyhound, the seats were ridiculously uncomfortable, where we stopped was at this run down gas station with hardly a selection of food and drinks. When we eneded our trip we realised our bags were not under the bus, we were then treated as if it was our fault that our bags were dropped off at the station before our stop. The customer service was disgusting, we were told we had an hour to collect our bags from the other station otherwise we would have to wait until the next day to collect our personal belongings. Not once did the staff acknowledge responsibly for the company leaving our bags at the last stop instead saying it was our fault. we typed in the final destination and it was on the tags of our bags so in no way was it our fault but we had to uber to the previous station which cost in total around $60. We are
Very quiet & quick ride, just wish they would also play some movies in English.
Great customer service. Comfy seats. The bathroom was clean.
Brenda N.February 20, 2018
It's been five years since I've written on a Greyhound bus and I was reminded as to why I do not like to travel this way. The cost was really good however it was really unfortunate howlaxe they were on security as I checked into the terminal at a very busy location in downtown Las Vegas Nevada. My ID wasn't checked I could have been anybody getting on the bus and all they cared about was me just having a boarding pass not me actually being the individual taking the trip. That was kind of upsetting to me that's why I've worked in security before. My driver was very friendly and very helpful. The cost of the ticket was a very reasonable rate and the ride was as comfortable as it could possibly be and I really like that there were seat belts on the seats if I so chose to use them. The driver kept up with the schedule and was very accommodating as far as breaks were concerned.
Charles G.February 18, 2018
Better than greyhound. More comfortable. Faster
Deborah C.February 8, 2018
The driver was rude. Yelled at a little older lady because she missed her stop even though we was only a block away. She barely made announcements and if she did she only said it in spanish. The outlets wouldn't work.
It was my first and last journey on Grayhound. Poor quality, poor timings and bad coordination .
Muhammad Z.December 20, 2017
Robert L.November 22, 2017
People were drunk and drinking on the bus , the greyhound driver got lost multiple times . We stopped in kingman twice . Once entering Phoenix he almost hit and simituck. Also the wifi connection is very poor .
Zarada R.October 24, 2017