The bus is very comfortable and overall enjoyable, according to multiple reviews. However, some customers have mentioned delays during the trip, with one specific mention of arriving late at Pinetown by one hour and 15 minutes.
The bus is comfortable and everything is there as advertised but the bus had an engine problem which resulted in us waiting a long time for the next bus.
2 out of 5 stars
Amahle N.
The bus was ok but was frustrated with this particular trip. I booked a bus ticket for pinetown and when I did the check in they told me to get on bus 729, but they refused to drop me off in pinetown saying I got on the wrong bus yet clearly my ticket stated that I'm getting of in pinetown and it was them that told me to get on that particular bus this was a very big inconvenience I'm really disappointed even in the lack of remorse by the driver.
2 out of 5 stars
Rufaro R.
The trip was great except for the delays. I arrived one hour 15 minutes late at Pinetown.
Passengers have shared positive experiences, highlighting the courteous and transparent communication from drivers, which instilled confidence. The buses were described as clean and warm with timely arrivals. However, some users noted discomfort due to temperature control issues during trips and extended travel times caused by distant pickup points.
Big Sky Express Pretoria Pinetown recent customer reviews
Bus and seats was fine. Aircon controlled by bus drive while everyone was cooking !!! Pickup and drop-off point to far from highway. Wasting to much time making the 8 hour trip 10 hours.
3 out of 5 stars
Andries Hendrik B.
It was my first time but, I felt like a regular passenger. In short it was a great experience especially the driver before the departure he explained everything rules and called us family members. I found that very interesting and I felt like I was in flight ✈️ when the captain is explaining weather and estimated time of arrival. I really appreciate the courtesy and transparency from the driver, most of passengers had confidence in him, which is something we no longer think we are entitled to.
5 out of 5 stars
Bhekuyise Cedrick B.
My first time experience was good, arrived on time.. Bus was clean n warm
Intercity Xpress is a long-distance bus company operating in South Africa. The company established itself as an affordable intercity bus operator, offering services between cities all over the country. Their coaches are equipped with standard seats and they have a generous luggage policy of up to 25 kg. Although they make an effort to respect their timetables, travelers report that delays are expected for Intercity Xpress, so it's good to be flexible with your schedule if you're traveling with them. Their cancellation policy is also flexible, as you can cancel your ticket up to 6 hours before travel time and get a refund of 80% of your ticket value.
The bus was clean and we got there on time. however the bus driver was rude and made us feel like he was doing us a favour
1 out of 5 stars
Doc P.
First time using the company and I must say, very disappointing service. Passengers going to certain
destinations were made to switch buses in Heidelberg. Also the arrival time was more than 2 hours behind schedule.
1 out of 5 stars
Mandisa M.
It as not the travel I left my bag on the bus and have no idea how to get hold of someone to see if it was handed in.
Frequently asked questions about traveling from Pretoria to Pinetown by bus
What is the distance between Pretoria and Pinetown?
The distance between the two cities is 324 miles (523 km).
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11/17
$19
11/18
$21
Today
$23
11/20
$21
11/21
$21
11/22
$19
11/23
$19
11/24
$23
The cheapest trip from Pretoria to Pinetown was searched and found on Nov 17, 2025 with a price of $19
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pretoria to Pinetown, as early as possible.
You can expect to pay from $19 to $41 for a bus ticket from Pretoria to Pinetown based on the last 2 days. You can expect to find the cheapest price for the trip at $19 which is on 2025-11-22.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Pretoria to Pinetown was searched and found on Nov 17, 2025 with a price of $19
