Intercape has received numerous positive reviews for its punctuality, friendly and professional staff, clean buses, and comfortable seating. Many users appreciated the timely arrivals at their destinations. However, some passengers noted issues with air-conditioning being too cold during trips and occasional problems with charging ports or Wi-Fi not working properly. Overall, Intercape is praised for providing a reliable travel experience despite minor inconveniences reported by some travelers.
Many users appreciated the comfortable and smooth rides, highlighting punctual departures and friendly drivers. The cleanliness of the buses was also noted positively. However, some reviews mentioned issues such as non-functional charging slots, uncomfortable seating without armrests or adjustable features causing discomfort during long trips. Despite these minor concerns, overall experiences were largely positive with a focus on safety and professionalism from the staff.
The buss was good mechanical wise it drove very smooth and safe but the condition was terrible seats very hard no arm rest and kind of dirty. Trip was too long and unbearable. 😳
3 out of 5 stars
Msindisi M.
The bus was very very very cold it was like you’re outside I was freezing to death for more than 7
Discussed it with the Driver but still
1 out of 5 stars
Ndumiso B.
The bus was on time and had no delays. But it was not in good standard for a long distance travel
Users have shared positive feedback about the bus service, highlighting efficient trips and respectful drivers. However, some reviews mention discomfort due to small seats and occasional delays on the road. Additionally, there were concerns regarding unclear boarding instructions at certain stations and issues with unauthorized individuals posing as staff members in parking areas.
Comfortable, left on time but got to Pietermaritzburg nearly an hour and a half late.
4 out of 5 stars
Talent M.
The lady who works at Bosman, I couldn’t get her name( slender courlad lady) she doesn’t knw how to speak with ppl. She’s very rude. I asked her is these my Bus . She answered can’t u see this in not ur bus get back whr u supposed to check inn. Wl gonna call u. Nd told m that im wasting her time.
1 out of 5 stars
Sethabiso B.
First the driver told me to move from seat A to seat B. No reason for that. Secondly the bus had to via somewhere just to deliver another driver without our concern. I wander how is the company operating. Further more beside that, the trip was good. I am trying to emphasize that the company must value their customers.
Based on 2002 reviews, the company was rated 3.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the seats but often complained with the wifi. Citiliner ticket prices on this trip start at $18
Citiliner Plus Pretoria Pietermaritzburg recent customer reviews
Sits of your bus a not comfortable and a not operating well and please try and make it simple of old age people I mean geriatric need to be on front sits
2 out of 5 stars
Bandile H.
First of all the waiting area is just a mess, there are flies all over the area. Staff did not update us on the bus delay. The bus got there, they asked us to go climb in, we had to wait in the rain for over 10min for someone to atleast open up the luggage space on the bus and put in out luggages. We still got into the bus, and the bus still did move for over an hour, without anyone reassuring us on what was happening. All the sits in the bus were beyond dirty, as if they were all being stepped on. And we were still expected to sit right on top of the mess. It was just the worst journey I've ever had, I least expected it on this company (Greyhound), I am very disappointed.
1 out of 5 stars
Tshepiso M.
Apart from starting off a bit late, was a pleasant trip
Passengers have praised the bus for being super comfortable and providing a very good service. Although there was initially an issue with a bad smell from the toilet, it was promptly resolved by the drivers, ensuring no further discomfort.
Big Sky Pretoria Pietermaritzburg recent customer reviews
My bus departed from Bosman Station, I checked on my bag at 15h11 and the bus left Bosman Station at 15h30. The lady that was assisting with nah check in did not indicate that the bus is already outside. After checking in I stood outside until 15h40 when a bus driver told me that the bus had left for Jhb Station. There is a dis connect between check in point and where passengers should wait for the bus. I was not the only passenger that missed the 15h30 bus.
1 out of 5 stars
Siboniso Sifiso D.
I was lucky enough not to have anyone seated next to me, so I was a little more comfortable than if someone had been there.
What I was not pleased about what the lack of communication at the check-in point. I waited in line for about an hour. There was just no order, which caused a few people to almost miss their busses.
3 out of 5 stars
Nonsikelelo M.
The bus I boarded was supposed to arrive at my destination at 23:20 but I arrived at 03:25 Am the next day. This was my first trip with the bus and the last
Based on 2850 reviews, the company was rated 2.1 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. APM WC ticket prices on this trip start at $22
Passengers generally appreciate the comfortable seating and spacious legroom provided by the buses, along with safe driving practices. However, there are consistent mentions of delays in departure times and issues with air conditioning not functioning properly. Some travelers also noted being transferred between buses unexpectedly but found communication about such changes to be satisfactory overall.
Citiliner Plus Pretoria Pietermaritzburg recent customer reviews
Hi im nokubonga ngubo I enjoyed my trip with citiliner plus ,but they need to improve there and there, like keeping time , their buses are always late maybe for 2 hours , they don't keep time
4 out of 5 stars
Nokubonga N.
The bus I took from Pretoria to pietermaritzburg was a nightmare. The trip was 8 hours long. The bus reeked of pee imagine that for 8 hours. Above all that there was an annoying beeping sound. Do better with your customers!
1 out of 5 stars
Lethabo M.
I didn’t enjoy a thing
The bus was late
We have to exchange buses
Im sick now
My foot are sore
Based on 116 reviews, the company was rated 2.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the power outlets but often complained with the wifi. Big Tree ticket prices on this trip start at $34
Based on 3958 reviews, the company was rated 1.7 stars on Busbud. Travelers were especially satisfied with the ticket access and the seats but often complained with the wifi. Delta Coaches ticket prices on this trip start at $19
Frequently asked questions about traveling from Pretoria to Pietermaritzburg by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Pretoria to Pietermaritzburg?
The cheapest bus tickets from Pretoria to Pietermaritzburg start from $17. The average price for this route is around $34. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Pretoria to Pietermaritzburg?
The average bus trip duration from Pretoria to Pietermaritzburg is 8h 5m, covering a distance of 298 miles (480 km). The quickest bus can get you there in 3h 45m and is operated by Eagle Liner.
Which bus companies service the Pretoria to Pietermaritzburg route?
What is the earliest and latest departure time for the bus from Pretoria to Pietermaritzburg?
The earliest bus departs from Pretoria to Pietermaritzburg at 5:30am. And the latest bus departs at 9:30pm.
What are the CO₂ emissions for the bus trip from Pretoria to Pietermaritzburg?
A bus trip from Pretoria to Pietermaritzburg generates an estimated 12 kg of CO₂, making it a highly eco-friendly travel option and recommended mode of travel by Busbud.
What is the best bus company from Pretoria to Pietermaritzburg?
According to Busbud customers, the highest-rated bus company on this route is Citiliner, with an average rating of 3.6 out of 5 stars based on 1997 reviews.
Which bus company has the best Wi-Fi from Pretoria to Pietermaritzburg?
Based on reviews on Busbud, the bus company Citiliner has the best Wi-Fi rating with a score of 1.6.
Which bus company has the most timely service from Pretoria to Pietermaritzburg?
According to Busbud traveller reviews, the most timely bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Pretoria to Pietermaritzburg?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.2 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
12/16
$25
12/17
$25
Today
$21
12/19
$20
12/20
$21
12/21
$19
12/22
$19
12/23
$18
The cheapest trip from Pretoria to Pietermaritzburg was searched and found on Dec 23, 2025 with a price of $18
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pretoria to Pietermaritzburg, as early as possible.
You can expect to pay from $18 to $109 for a bus ticket from Pretoria to Pietermaritzburg based on the last 2 days. You can expect to find the cheapest price for the trip at $18 which is on 2025-12-23.
Usually Intercape, Greyhound South Africa will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Pretoria to Pietermaritzburg was searched and found on Dec 23, 2025 with a price of $18
