Edgar Alejandro B.April 29, 2021
Good, on-time, more guidance on masks
Very efficient & staff is very accommodating
Faith T.February 21, 2020
HORRIBLE. Very late it was.
Simon M.February 19, 2020
Bus was more than 10 hours late while returning
They did a great job
William D.November 15, 2019
The bus old, dirty, smelly, almost no seats, the driver not friendly at all, grumpy
Emiliano M.October 1, 2019
The bus left me and my husband at the rest stop. We were supposed to report back at 3.50am. We had to use the bathroom and rushed back 30 seconds after 3.50am just to see the bus driving off. We were shocked and stranded; we're visitors and had no easy means to go about in the country. Our bags were also checked in the bus. It was bizzare, we were seated right in the first seats behind the driver and had personal belongings left on the seats. NO ONE alerted the driver that we were missing and the driver could have just made a quick check to see everyone is up the bus, or at least wait till the minute is over before departing. We managed to board another bus going to LA (driver was extremely nice and understanding) but there was only 1 seat available hence my husband had to enduring semi-standing for 3 hours bus ride. We reached the station and managed to retrieve our checked in bags but our personal belongings which was left on the seats were lost. Horrible experience and lousy service considering we paid quite a sum ($51 each).
Nuruljannah Z.September 29, 2019
The bathroom smelled terrible. It was understandable that traffic caused the trip to take longer than expected but sitting in the smell for that long was hardly bearable.
Greyhound bus is one of the best company in the US.
Mustafa G.February 12, 2019
Nice trip and good driver
It was a first time at Greyhound! W’re are from El Salvador, Central America
Cleide C.January 22, 2018
Bus was on time and driver was very courteous
Lorraine L.December 31, 2017
Delay because of misbehaving passenger. Driver handled the situation excellently. There were also mechanical issues, and he managed this well. Some delay occurred because of these factors, but no more than 1 hour.
Christopher P.November 28, 2017
I arrived at 6:50 am and the bus rider did not let me on. The bus was supposed to leave at 7:05 am. I had to purchase a higher ticket and pay an extra 20 plus which I was very unhappy about. The 9 bus had two young ladies fighting and the man next to me kept pushing his arm on me into my own space .
James G.September 5, 2017
greyhound was 7 hours delayed and no one told me so I took the Bolt bus instead.
The bus was 2 hours late
Jonathan W.August 9, 2017
There was no air-conditioned during the trip. These staffs are excellent.
great professional courteous drivere !!!!
The ride from san jose to LA was not a great ride. seats were not at all good. It is a bad ride for use considering it a mid night ride which rider will hope to get some sleep. But with the bad seats it was as bad as it sounds.
The bus was really late to arrive at the pick up location. But the bus was very nice, our driver wa great and we arrived on time.
In all the world i just got the brocken bus in pakistan same as your buses very dirty and uncomfotable seats !! Insulting to costumers !
Alireza V.February 19, 2017
Never book Gray hound buses, always there will be a delay if not bus will be cancelled and intimate passengers at the last moment
Ravichandra K.February 18, 2017