Find the cheapest bus tickets from Vancouver to Kelowna

It would be helpful to have a sign for where to line up for the different bus times. For e.g. directions say to arrive early, but everything is outside and no sign saying '3:30 bus' , '3:45 bus' so people know where to line up. I arrived, there was a bunch of people for the 3:30 bus however mine was 3:45, I was told to go away and come back closer to 3:30. I couldn't eve put my luggage in line and sit somewhere close by as there was no designated area for another lineup- even though there was lots of space.

Good service, good driver, late leaving Vancouver

The ground staff are good. There isn't a good system for telling who is going where, leading to an unnecessary stop. The power on the bus was inconsistent. And the wipers need maintenance. Also: "West Kelowna" and "Kelowna" are different cities - so we wound up a lot further from home than we anticipated. This isn't too bad for a newbie bus line but if this is reoccurring, we will probably rideshare.

Overall it was fine, but WiFi was broken. I need WiFi for work, but was unable to work while on the bus. Also we had to wait outside in the rain for the bus. About 30mins in rain.

It was tough with zero stops I was starving and dehydrated for 7 hours seats were not comfortable, there should be a warning that the bus has no stops for food or water and to come prepared.

Great staff and trip. Exceeded my expectations

I know it is starting up in Vancouver but at 6:45am no one knew where to board the bus. Turns out it was street side and I had to ask people also looking for boarding area. Most of the stops were street side with no washroom stops. Also the second driver caused the bus to be late. He was late to work by 15 min but tried to make it sound like he was on time. The second bus drive kept the bus cold.

Great driver, very friendly and communicative! We ran into highway closures but he handled it well and kept everyone updated.

My only complaint is the one stop in Merritt should be at a different location, one where there are some amenities. We stopped at the old greyhound station and there is nowhere to get food or even fill up on water. It seems like everyone has to go into the Best Western even though they aren't suppose to. I was desperate, as I was out of water and did not want to get dehydrated. It would be better to stop at a Walmart down the street or gas station, somewhere where they would benefit and welcome sales from Ebus travellers.

Bus stop hard to find at Vancouver central station.

It was a much better bus ride, as I was on one of the new buses. The bus driver was a bit rude, I asked him a simple question and his response was very rude. It was the bus driver who took over at Merritt. Bus 572

Good service nice bus

The bus was late to Vancouver, the wifi didn’t work, the screens are there just for looks because no movies played, the outlet near my seat didn’t work, I used the other one and I got a electric zap which is always nice, the bus is super squeaky and I paid 70 dollars for it!

The bus didn’t come. Never using greyhound again

Very comfortable seats and good leg space. Driver friendly and professional. Will gladly recommend it. Thanks again.

Great customer service,with top of the line coaches

I called the call centre to check why the bus was not even at the stop at the time it was set to leave, and they told me that it was 5 mins away. After 45 mins I called again and they told me that there was no way to find out where the bus was and told me that I could choose not to take the bus but that there wouldn't be any refunds. Then hanged up on me. Truly appalling.

Late bus, mechanical problems, lack of staff communication

Nice, comfortable and reliable!

Bus was an hour late to arrive for a random stop midway. The bus was also not very clean.

The bus wasn’t new and clean.

It was good for a new Company to take over from Greyhound. Still needs a bit more planning. But that's all I can fault.

Driver did not care if the bus is 1 or 10 hrs late, considering that it was midnight and tired, hungry passengers, driver should be more considered.

Would recommend to anyone who doesn't want to drive themselves through the mountains. It was great having a professional driver.

The service is very good and the trip was comfortable also the greyhound bus is good,driver is nice. More powers greyhound.