Users have shared positive experiences with the bus service, highlighting its punctuality, cleanliness, and comfort. The staff is often praised for their professionalism and friendliness. However, some users mentioned a lack of communication during challenges and issues at stations regarding information about stops or assistance from station workers.
I enjoyed the bus drivers friendly service but the bus broke down once and we got another bus as a replacement just for it to breakdown too. We have been hungry, thirsty and sweaty for the past 5 hours. Our bus was supposed to arrive at 9 instead as it’s 13:30 right now we are still on the road trying to fight to get to the town
1 out of 5 stars
Kgodisho M.
An absolute nightmare. I've had some mild inconveniences with intercape before but this trip takes the cake. We broke down 50km from my destination. Waited 3 hours for another bus (it was quickly turning out to be a 36 degree day). When the backup bus arrived, it also broke down 5km away from the other. We proceeded to wait another hour before the issue was sorted out. And we are once again on the way. Arrival time was meant to be 09:05. As I'm writing this, it is 13:12, we're 25km from my destination. I pray that we don't have another breakdown. I'm astounded that this was allowed to happen. I cannot recommend this bus service less.
1 out of 5 stars
Shalom M.
I didn't enjoy anything, we had 2 breakdowns no food no nothing. The drivers were cool but the bus was kaak,please service your buses.
Based on 3012 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained with the Wi-Fi. APM WC ticket prices on this trip start at £20
Based on 30 reviews, the company was rated 4.1 stars on Busbud. Travellers were especially satisfied with the staff and the departure location but often complained with the timeliness. MN QWABE TRANSPORT ticket prices on this trip start at £19
Based on 2072 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the seats but often complained with the Wi-Fi. Citiliner ticket prices on this trip start at £21
Passengers have praised the excellent service and safe driving provided by the drivers. However, there are concerns about the bus itself, as it lacks a toilet and requires maintenance to enhance comfort during long trips without frequent rest stops.
The service from the drivers was excellent and had a safe trip, the problem was the bus, needs to be fixed.
4 out of 5 stars
Mmapaseka L.
It was okay. I was disappointed by the heat in the bus, and when we alerted the driver, he said there was nothing he could do.
There were also no charging stations which can make it an inconvenience when travelling long distances. The driver also wasted a lot of time within stops and we ended up stopping 45 minutes in Bloemfontein.
The most disappointing fact was that instead of us arriving at 08h25 we arrived at 10h10 in Grahamstown with no apology.
2 out of 5 stars
Miniyenkosi J.
The drivers are kind and drove we'll also it was a comfortable bus
Many users have praised the bus service for its punctuality, cleanliness, and professional drivers. The overall travel experience is often described as excellent. However, some passengers noted issues with seat comfort and occasional deviations from the schedule. Additionally, there were mentions of dirty seat covers and non-functional USB charging points on certain trips.
The bus was very clean, in a good sate to drive long distance and left the Bosman station right at the departure time. The drivers were very professional. The entire trip experience was excellent. Kudos to the massive improvements to the Intercity bus service.
5 out of 5 stars
Tukisang T.
Bus was on time departure and arrival Drivers did care about passengers. Keep it up
4 out of 5 stars
Phora C.
The bus arrived to my destination quicker than I expected, it was clean and smelling fresh. But it was a bit uncomfortable because the passenger infront of me adjusted her seat so I couldn’t stretch my legs cause them to hurt.
Users have reported that the drivers are skilled and there were no complications during their journey. However, some noted a lack of charging areas on board and mentioned that the air-conditioning was set to a high temperature throughout the trip.
Citiliner Plus Pretoria Grahamstown recent customer reviews
It was on time at the Pretoria station and left on time at JHB, with USB ports, clean toilets and flexible seats. However other pick-ups on the route waste time and looks so unplanned and unprofessional. Some people are picked up with no seats available for them.
2 out of 5 stars
William S.
It was fine and they very good drivers,experienced no complications on the way but since I’m not used to the long distance driving I was so tired and having a bad headache but this is just my health problem not their problem
4 out of 5 stars
Lethabo P.
Mid they were no charging areas there and air-conditioner was constantly on high temperature
Frequently asked questions about travelling by bus from Pretoria to Grahamstown
Please note that timetables, routes, or operator details shown here may be updated or vary at the time of your journey.
How much is the bus ticket from Pretoria to Grahamstown?
The cheapest coach tickets from Pretoria to Grahamstown start from £16. The average price for this route is around £32. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus journey from Pretoria to Grahamstown?
The average bus journey time from Pretoria to Grahamstown is 15h 55m, covering a distance of 531 miles. The fastest bus can take you there in 14h and is operated by APM WC.
Which bus companies service the Pretoria to Grahamstown route?
What is the earliest and latest departure time for the bus from Pretoria to Grahamstown?
The earliest bus departs from Pretoria to Grahamstown at 10:45. And the latest bus departs at 17:00.
What are the CO₂ emissions for the bus trip from Pretoria to Grahamstown?
A bus journey from Pretoria to Grahamstown produces an estimated 21 kg of CO₂, making it a highly eco-friendly choice and a mode of travel recommended by Busbud.
Which is the best bus company from Pretoria to Grahamstown?
According to Busbud customers, the highest-rated bus company on this route is MN QWABE TRANSPORT, with an average rating of 4.2 out of 5 stars based on 19 reviews.
Which company has the best Wi-Fi from Pretoria to Grahamstown?
Based on Busbud reviews, the bus company MN QWABE TRANSPORT has the best Wi-Fi rating with a score of 3.8.
Which bus company offers the most punctual service from Pretoria to Grahamstown?
According to Busbud traveller reviews, the most punctual bus company on this route is Intercape, with a punctuality rating of 3.1 out of 5 stars.
Which bus company has the cleanest buses from Pretoria to Grahamstown?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is MN QWABE TRANSPORT, with a cleanliness rating of 4.4 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
05/01
£17
06/01
£17
Today
£20
08/01
£18
09/01
£19
10/01
£21
11/01
£21
12/01
£18
The cheapest trip from Pretoria to Grahamstown was searched and found on 5 Jan 2026 with a price of £17
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pretoria to Grahamstown as early as possible.
You can expect to pay from £17 to £37 for a bus ticket from Pretoria to Grahamstown based on the last 2 days. You can expect to find the cheapest price for the trip at £18, which is on 2026-01-08.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Pretoria to Grahamstown was searched and found on 5 Jan 2026 with a price of £17
