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User reviews from travelers who booked their tickets with Greyhound US3.3 out of 5 stars
The bus delayed 2 hours.
Greyhound staff and equipment were outstanding. However, on the return trip via Albany, an unidentified male had locked himself in a stall in the bathroom, and based on my training and experience he was using illegal narcotics. Very loud, obnoxious and possibly a danger to other travelers. And no security or law enforcement to engage the subject.
It was 2 hours late, I had to cancel it and find another way to travel because I needed to be o my destination at the set time
Wifi is important to me, but there was no functioning wifi on either leg of my trip. I try to get work accomplished while traveling (one of the reasons I take Greyhound) but not having Internet access makes work more difficult.
Greyhound has no idea what they are doing.
It left the station almost two hours late and I lost my next bus that was from San Ysidro to Ensenada! The staff was super disrespectful and rude
I enjoy the ride...but each trip I have taken from Greensboro has always been delayed by 2 or more hours. .. Like instead of getting to Norfolk at the designated time I arrive 5 hrs later
Bus 4hrs late driver good trip good once on bus but staff kept telling us different times it really was a mess
Bus station was very dirty. The bus was late and there were stops that were not on the itinerary.
This was my first time going on the Greyhound. All in all it was good
Overall smooth ride, punctual & great driver. Keep the bathroom door closed please.
Very professional and courteous. Actually, quite a bit more professional and less stressful than air travel presently. Pleasantly surprised!
2 hours late
First time on Greyhound. Very easy to get book on line and use. Well organised boarding. Good service and very good value for money.
Excellent...both drivers were competent, courteous and knowledgeable
i dont want to write a review
I was supposed to get picked up at 10:15pm, by midnight the bus was still 2 hours out, forcing me to take an Uber to my location.
We had a very bad experience onOctober 17,2018. Bus doesn't come to Buffalo airport and Buffalo customer service told us it does. We were at the airport from 9:00 to 11 am waiting for the bus We missed 10:15 Buffalo to Mississauga.Then we went to the Transportation center and desk guy rebooked us in 4:30 Buffalo to Mississauga driver took the bus to Toronto without dropping us at Mississauga. Being seniors it was so much stressful. We took uber on our additional expenses from Toronto to Mississauga. Bus driver was very rude.
Everything with my bus went well! Unfortunately I was meeting someone at the Burlington airport coming on a greyhound from boston, and they still have not arrived. Their driver did not stop in Burlington after severe delays at white river junction (They deboarded all passengers while they went to fill up on gas and were gone for over an hour) and then drove past the turnoff for burlington. Their bus left Boston late, instead off 1150 it was 1215. It was scheduled to arrive here at 4 am. It's now 755 and they have not yet arrived, a few passengers who all bought tickets to Burlington split a taxi here because the driver refused to stop in burlington. I have been waiting for them since my bus arrived on time, shortly after 2 am. I'd say they are having just about the worst possible greyhound experience! I'm thankful I didn't experience the same unfortunate circumstances on my trip.
The bus did not show up we had to take a taxi and pay 200 cad Unprofessional from greyhound
great ride.. wifi and online movies.. clean and comfoy
It was horrible. My bus to Atlanta arrived 2 minutes before my next bus was scheduled to leave and I was left. There should be better communication between drivers to avoid this problem.
It was a nice ride
I’m handicapped expecting a nice ride experience. The bus arrived almost 15 minutes late. I got on looking for a comfortable seat and there were quite a few empty seats but every seat on the bus had one person seated with all their carry on bags on the second seats, items on the floor including some large carry on bags. 80% of the overhead bins on both sides were empty because the passengers carry on items were to large to fit plus many other carry on junk was on the floor blocking the entry to the seats. Some passengers were stretched across two seats. The driver got on and never looked towards the rear of the bus. The only seat where I could sit down was the last row next to the Door leading into the toilet and sink.
4 hours late
Professional, courteous staff, driving-overall safe, simply excellent, comfortable seating.
Not satisfied with the last layover and the journey to Mississauga.
Delay and not enough scheduled stops to leave the bus. And stops where the stores were closed so food and drink could not have been purchased
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