Intercape receives praise for its welcoming drivers, comfortable buses, and excellent customer service. Many users appreciate the clean condition of the buses and efficient time management by staff. However, some reviews mention occasional delays in arrival times and issues with bus maintenance or facilities like USB ports not working properly. Overall, passengers generally report a positive travel experience with Intercape despite minor setbacks.
Intercape Mainliner Durban Port Elizabeth recent customer reviews
Well the trip was okay, the problem was the breakdown of the bus, all in all it was fine
5 out of 5 stars
Philasande D.
We didn't drove with intercape they inform us we going to ride with big sky my legs was pulling stiff and had to drink a pain killer
1 out of 5 stars
Keenan C.
I enjoyed the way their employees informed us about dos and don’ts during the trip.
Many users have praised the bus service for its punctuality, friendly drivers, and overall reliability. The journey was often described as safe and comfortable. However, some reviews highlighted issues with unpleasant toilet odors on board and occasional problems with air conditioning or seat comfort. Despite these concerns, the general sentiment remains positive regarding timely arrivals and professional staff interactions.
Intercity Xpress Durban Port Elizabeth recent customer reviews
Just 2.5hrs into the journey the bus broke down and i missed a very mportant meeting because of the 2 hrs delay.
2 out of 5 stars
Thabani M.
What I didn't enjoy:
I was seating two seats away from the toilet, yoh, the smell from the toilet was killing me, all the way of my trip.
2 out of 5 stars
Sifiso B.
More comforting relaxed and safe reliable drivers and they have replacement drivers as well thanks for the safe journey
Based on 3119 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the Wi‑Fi. APM WC ticket prices on this trip start at $34
APMWC Durban Port Elizabeth recent customer reviews
Having to pay for my luggage that was less than 22.60kg and transferring to a personal account left me having question
2 out of 5 stars
Sibusiso J.
Their service was very bad and also we were very late
Users have shared positive experiences with the bus service, highlighting its cleanliness and comfort. The drivers are often described as professional and helpful, contributing to an enjoyable journey. However, there were mentions of a significant delay during one trip due to heavy rain and flooding conditions. Additionally, some users noted issues with legroom and occasional rudeness from certain staff members at stops. Despite these challenges, many travelers appreciated the overall quality of their trips.
Big Sky Durban Port Elizabeth recent customer reviews
Bus delay about 4 hours, drivers we not considerate, it raining heavely there were floods , they could have changed the stations where we normaly take break , and park where we can be able to come out of bus,and get food since it was rainining,because by the time we reached to other stations, shops we closed.
But if they were considerate they could have gave us break where the shops are still opened.
4 out of 5 stars
Aphelele M.
Bus was delayed, staff not communicating with passengers, reached my destination 5 hours later.
2 out of 5 stars
Alexsha L.
The bus looked new, drives smoothly and the driver was amazing on the wheel, it was also clean and comfortable, the toilets were clean as well.
The second driver was the only thing that was a problem, he treated passers like none paying people, he shouts every stop, keep this bus clean it's still going to Cape Town (I understand the frustration of trying to keep the bus clean) buy it gives me no right to should at us as if we kids. He could have found a better friendlier way to make people cooperate with him than being rude to customers, over and over.
Frequently asked questions about travelling from Durban to Port Elizabeth by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Durban to Port Elizabeth?
The cheapest bus tickets from Durban to Port Elizabeth start from $34. The average price for this route is around $63. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Durban to Port Elizabeth?
The average bus travel time from Durban to Port Elizabeth is 15h 50m, covering a distance of 688 km. The quickest bus can get you there in 14h 35m and is operated by Intercity Xpress.
Which bus companies service the Durban to Port Elizabeth route?
Several major bus companies operate on this route with 22 buses available per day, including services from Intercape, Intercity Xpress, APM WC, Big Sky.
What are the earliest and latest departure times for the bus from Durban to Port Elizabeth?
The earliest bus departs from Durban to Port Elizabeth at 6:15am. And the latest bus departs at 5:00pm.
What are the CO₂ emissions for the bus trip from Durban to Port Elizabeth?
A bus trip from Durban to Port Elizabeth generates an estimated 17 kg of CO₂, making it a highly eco-friendly travel option and a mode of travel recommended by Busbud.
What is the best bus company from Durban to Port Elizabeth?
According to Busbud customers, the highest-rated bus company on this route is Intercape, with an average rating of 3.5 out of 5 stars based on 45776 reviews.
Which bus company has the best Wi-Fi from Durban to Port Elizabeth?
Based on Busbud reviews, the bus company Big Sky has the highest Wi-Fi rating with a score of 1.5.
Which bus company has the best on-time performance from Durban to Port Elizabeth?
According to Busbud traveller reviews, the most punctual bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Durban to Port Elizabeth?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.2 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
03-04
$32
03-05
$42
Today
$32
03-07
$32
03-08
$32
03-09
$32
03-10
$32
03-11
$32
The cheapest trip from Durban to Port Elizabeth was searched and found on Mar 6, 2026 with a price of $32
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Port Elizabeth, as early as possible.
You can expect to pay from $32 to $76 for a bus ticket from Durban to Port Elizabeth based on the last 2 days. You can expect to find the cheapest price for the trip at $32 which is on 2026-03-10.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Durban to Port Elizabeth was searched and found on Mar 6, 2026 with a price of $32
