Bus Tickets from Toronto to Western University

Bus was on time which was great. However the bathroom was out of service due to no cleaning and it stunk so the driver kept the emerg exit roof window opened the entire 3 hours which froze many passengers. The plug ins for cell recharging did not work.

This was our first time using Flixbus, so we didn't know what to expect. The driver was friendly, helpful, and drove extremely safe.

Terrible, Our pickup time at Pearson was 4:50 pm but due to our plane being delayed we arrived at the pickup P4 fifteen minutes late and the bus had left .We tried to book a later bus but all were sold out! I then tried to contact FlixBus but could not find a phone number! Finally we had to book 2 VIA tickets $206 for the 8:30pm train arriving in London at 11:00pm. Definitely not impressed by your service.

Both times I took this bus there were issues. The firs time I took the bus, I ended up missing my flight and had to pay for another one. Then on the way back it was 45 minutes late. I will not be taking this bus again.

The Driving was excellent. The driver was very cordial and assisted passengers alot.

They left us at the airport cause we were 5 mins late. Our flight was delayed and so we called and they said they ll wait 10 mins for us so we rushed and ran through the airport only to realize that they had not waited at all.

Didn't enjoy how bad the buses windshield wipers were! I sat right behind the driver and couldn't believe he could drive with no visability! Very dangerous and it was the same on the bus to Pearson. Driver also needs to time the stop lights better.

the buses engine broke and we sat in the middle of a fork on the 401 for over an hour until we left and then the entire drive (because this happened under a km away from pearson) it was super loud and sounded broken. Then at one of the stops the driver just screamed stop, but never actually did and a woman was trying to get off and he wouldn't let her saying she didnt get off at the right time. So after yelling and swearing at her for like 3 minutes he just let her off on the side of the road.

I loved that onex provided a brand new bus for the trip today. It was such a wonderful experience

Seats are cramped and uncomfortable and the door on the washroom was broken and didn't close.

The ride was smooth when we finally took off. Waited in line for 45 minutes to board which made us get to our destination late.

Slowww driver. Insanely late. Bus was an hour late and got to London at 11:30. Bus driver was soo slow as well omg just torture

Drivers were friendly and helpful. Bus was clean and comfortable. Ticket prices were excellent. (Minor complaint - they didn't adjust the schedule for very light traffic on New Year's day, so we were way ahead of schedule and had to wait at two bus stops enroute.) Overall, very satisfied with the service.

the bus had a fire alert despite there not being an actual problem, and the bus was forced to go out of service. we were stuck in the middle of nowhere for 3 hours. no fault of the drivers, they were very kind and sympathetic, but it was still very physically taxing to have my journey extended by three extra hours.

Seats and bathroom were very clean and the bus left on time! Great service overall!

The Driver was excellent he kept us safe from an irratic drive and a detour around an accident site. great driver

It was a lovely ride, the heat was cranked up too high though. Bus was late due to weather conditions, but that was understandable

Nice comfortable shuttle bus operated by Velocity. The driver, Balraj, was exceptional. He was so quick to jump out and open the door at stops that I couldn't beat him to the handle. Very careful when loading the luggage in and out of the back and even lifted the suitcases up to the curb for everyone. He was very respectful of all passengers regardless of age. Definitely would like to ride with him again.

Kudos to our bus driver this morning for calling the attention of one passenger using her phone on loud speaker. The bus and the toilet was clean. I just hope that they could improve on the wifi connection though.

It was my first time using New York Trailways. I was going from Toronto to London Ontario. And this was the best trip. The seats are very comfortable. And I had a space for my legs to feel free. There was a working restroom, which is a big plus. I can't say anything about Wi-Fi, because I didn't use it. I was listening to music. And I want to add that the driver was also excellent. He helped me with my luggage. His attitude was positive. I enjoyed it a lot. Thanks for such a good trip

The bus was clean. The driver was courteous and professional. We reached on time.

Most incredible bus service I've been on. Everyone cares: there's an attendant that serves water and the atmosphere was very friendly. They truly care about customer service and it reminded me of when service matter. I will always recommend Red Arrow to anyone travelling by bus.

Everything was wonderful. The ladies ( the driver and the assistant) were very nice.

Excellent trip! Comfortable seat, complimentary snack, on time, driver and the lady are very nice and friendly.