According to customer reviews, the service provided by this bus company is highly praised. Many customers express their gratitude for the great service. However, there are some negative comments regarding the attitude of certain drivers, which was described as disrespectful and disappointing. Additionally, a few customers mentioned that there was no air conditioning on board during hot weather conditions.
According to multiple reviews, customers have expressed dissatisfaction with the service provided by Eagle Line. Specifically, there are complaints about buses not arriving on time and passengers waiting for extended periods in cold weather conditions. Additionally, some customers suggest that better communication through email or SMS regarding bus whereabouts would greatly improve their experience.
The bus didn't even arrive. I waited 3 hours in the cold!! And when i called them, they said the driver didn't know that he had a pick-up in harrismith.
1 out of 5 stars
Ayanda M.
It Wil be better if eagle line communicate with awaiting passengers by email or sms regarding the where about of the bus
Intercity Xpress is a long-distance bus company operating in South Africa. The company established itself as an affordable intercity bus operator, offering services between cities all over the country. Their coaches are equipped with standard seats and they have a generous luggage policy of up to 25 kg. Although they make an effort to respect their timetables, travelers report that delays are expected for Intercity Xpress, so it's good to be flexible with your schedule if you're traveling with them. Their cancellation policy is also flexible, as you can cancel your ticket up to 6 hours before travel time and get a refund of 80% of your ticket value.
Your driver ,the old man with long grey berds and hair,he is very rude,worse he was falling asleep on the wheel ,the passengers has to tell him to stop the bus..please attend to that.very disappointed to that old man
1 out of 5 stars
Nombulelo N.
It was very bad……I didn’t enjoy my first with intercity xpress because I booked the bus for the 24 of April 2025 at 13:05 pm from Harrismith to Pietermaritzburg but the didn’t arrived I called for assist and they said im in the wrong location but my ticket t says another location. I left there at 5:00 all my plans was cancelled because of there carelessness.
Based on 1933 reviews, the company was rated 3.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the departure location but often complained with the wifi. Citiliner ticket prices on this trip start at $16
Based on 3055 reviews, the company was rated 3.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Big Sky ticket prices on this trip start at $20
Based on 115 reviews, the company was rated 2.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the power outlets but often complained with the wifi. Big Tree ticket prices on this trip start at $36
Based on 9151 reviews, the company was rated 3.1 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Greyhound South Africa ticket prices on this trip start at $21
Citiliner Plus Harrismith Pietermaritzburg recent customer reviews
My bus didn't arrived at harrismith as per my ticket, I called , they said the bus stop at montrose, I was very disappointed. Sorry for that, I had to buy another ticket for intercape
Based on 3874 reviews, the company was rated 1.7 stars on Busbud. Travelers were especially satisfied with the ticket access and the seats but often complained with the wifi. Delta Coaches ticket prices on this trip start at $24
Based on 62 reviews, the company was rated 3.9 stars on Busbud. Travelers were especially satisfied with the departure location and the ticket access but often complained with the wifi. Luvalo Brothers Transport ticket prices on this trip start at $15
Frequently asked questions about traveling from Harrismith to Pietermaritzburg by bus
What is the distance between Harrismith and Pietermaritzburg?
The distance between the two cities is 121 miles (194 km).
What are the departure and arrival stations when taking the bus from Harrismith to Pietermaritzburg?
Buses going from Harrismith to Pietermaritzburg begin their journey at Harrismith - Shell Garage, Mkechnie Street (building adjacent to Garage) and reach their destination at Pietermaritzburg - Intercape Office, Burger Street (opposite McDonalds).
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11/25
$12
11/26
$28
Today
$16
11/28
$15
11/29
$15
11/30
$14
12/01
No data
12/02
$12
The cheapest trip from Harrismith to Pietermaritzburg was searched and found on Nov 25, 2025 with a price of $12
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Harrismith to Pietermaritzburg, as early as possible.
You can expect to pay from $12 to $83 for a bus ticket from Harrismith to Pietermaritzburg based on the last 2 days. You can expect to find the cheapest price for the trip at $12 which is on 2025-12-02.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Harrismith to Pietermaritzburg was searched and found on Nov 25, 2025 with a price of $12
