Bus from Red Deer to Edmonton: Tickets & Schedules

I enjoyed how quiet and comfy it was but didn’t enjoy that it was 20 minutes late causing me distress and anxiety.

The bus was late. The bus was very dirty. The driver was very unhelpful. Not nice.

The bus was sitting red deer for a hour with no reasoning when asked the driver what's going and the time issue all he can do is shurg his shoulders and laugh

My experience with FlixBus was very good overall. I really appreciated how easy it was to book my ticket online, and the prices were very affordable. The bus was  very clean, the driver was professional, and I liked having access to charging outlets during the ride, it made the journey more comfortable and convenient. The bus arrived on scheduled time & on time , everything went smoothly. I was satisfied with the service and would definitely consider using FlixBus again for future trips!

The seats were uncomfortable,no pedals to place foots, no knobs to move the seat to an fitting position.

I had gotten a change of time and location from Flix . The bus went to the old pick up location (approx a block away). Luckily another passenger saw it arrive. So we had to walk with luggage to the bus, not far, but I have limited mobility. No apology from the bus driver who said he was not informed of the change. Then, no WiFi available. No help removing bags from underneath. ( which would be appreciated by a Sr). My first experience with Flix and likely my last.

Enjoyed that I could relax as I felt confident the driver. The seat was very comfortable which meant a lot.

My recent experience with Rider Express was profoundly disappointing and, frankly, alarming. I arrived for my scheduled trip to Edmonton International Airport with a valid, fully paid reservation clearly linked to my email address. Despite presenting proof of payment without ambiguity, the driver refused to allow me to board. What was most distressing was the driver’s conduct. His tone, demeanour, and dismissive behaviour toward me felt overtly discriminatory. The manner in which he singled me out suggested a bias that left me feeling deeply disrespected and dehumanized. No customer—regardless of background—should ever be subjected to such treatment. This incident not only disrupted my travel plans but also constituted a violation of my basic dignity. Being denied entry after meeting all requirements and providing valid proof of purchase is unacceptable; experiencing what appeared to be racially motivated behaviour from a company representative is even more egregious. I expected professionalism, integrity, and fair treatment from Rider Express, yet what I encountered was the opposite. I strongly urge the company to investigate this matter thoroughly, implement appropriate accountability measures, and ensure that no other passenger endures such a degrading and unjust experience. I am writing to formally notify Rider Express of my intent to initiate legal proceedings arising from a deeply objectionable incident in which I was arbitrarily and unjustly denied boarding despite possessing a fully paid, verifiable reservation. The driver’s conduct—marked by overt hostility, discriminatory undertones, and a blatant disregard for my rights as a paying customer—constituted both a breach of contract and a violation of my basic human dignity. This correspondence serves as official notice that unless this matter is immediately investigated, rectified, and appropriately addressed, I will proceed with a civil claim and a human-rights complaint on the grounds of discriminatory denial of service. I expect a prompt response.

Our driver was so kind making sure that my granddaughter and I were able to sit togeather

Bus Driver very fast driving not following the maximum speed, and I am not comfortable on my set spot very tightly spaced

I enjoyed the services of Red Arrow, But I can’t sleep while on travel because of the light of the laptop of the passenger beside me from Red Deer to Edmonton she use is laptop! Very disappointing!

Bus was late getting to red deer by 40 min. From red deer to Edmonton it was late because traffic. i took the bus in July it was 30 min late as well.

On time. Good driver. I did get some very odd notifications on my email that had nothing to do with me or my trips.

Excellent service and comfortable. The only issue was one loud and unruly passenger that reeked of alcohol, scaring a young boy. He came and sat by me for a few minutes thinking I was someone else and made awkward conversation making me uncomfortable. I believe he was drinking on the drive.

The bus and ride to Edmonton airport was fine. It would've been better if I could've kept my purse on my lap like the woman behind me but was told it had to go in the overhead bin. Also a couple across from me had a bag of food on the floor between them. The same rules should apply to everyone.

The bus was so dirty, O was sitting so erect throughout my entire journey. I am allergic to dirt and the bus was full of dirt and leftovers. It was disgusting. I would really appreciate if i can get a refund for this. This was my first and last trip with cold-shot. Such a bad experience.

It's delayed and still stayed for longer period of time in the bus stop, more than 20mins

I was waiting a bus at 8:45 my flight was 8:55 and the bus left and I was 8 month pregnant too