Many users have praised the bus service for its punctuality, cleanliness, and comfortable seating. The drivers are frequently described as caring and helpful, contributing to a safe travel experience. However, some reviews mention occasional delays due to extended stops or maintenance issues. Additionally, there were instances of non-functional charging ports and air conditioning being turned off at times during trips.
Customers have shared that the bus service is generally punctual, with friendly staff and clean buses. However, some passengers noted a lack of onboard toilets and occasional discomfort due to seat issues or inadequate air conditioning. Despite these concerns, many users appreciated their overall travel experience as positive and affordable.
I enjoyed almost everything. Staff was very nice. The bus was clean and there were no delays
5 out of 5 stars
Zakhele M.
Nonsense. the bus was more than a hour late. helping staff showed little to no care, especially the guy in durban who works at the head office. he repeatedly dropped the calls as we were trying to inquire as what was going on with the buses and the delay
1 out of 5 stars
Sbonelo M.
Nothing interesting at all. Every service was poor. Took whole hour for bus to arrive but last time I booked it took 1 minute for me to miss the bus. Irritating.
Many users appreciated the punctuality and professionalism of the drivers, highlighting smooth journeys with clean and comfortable buses. However, some reviews mentioned issues such as a lack of charging ports, blocked toilets without lighting or water for washing hands, and occasional confusion regarding passenger organization across different buses.
I didn't enjoy it at all. I booked Intercity boom National Express not explaining anything just say bus for 7:50 yooo I was so disappointed never booked Intercity coz third time today
1 out of 5 stars
Maureen L.
The bus was supposed to leave at7h50 from PMBurg but it was delayed we left at 10h00, but at least they apologized and we managed to arrive around 18h00 at Bosman. Station.. I would suggest that they do proper services for buses in order to meet customers satisfaction.
2 out of 5 stars
Thuthukile N.
The bus was 55 minutes late and no one was updating us about anything and we were then put in some other bus with no explanation. The heater was not turned on it was a disastrous ride
Based on 12 reviews, Citiliner was rated 3.2 stars for this trip. Citiliner ticket prices on this trip start at £14, with the trip lasting on average 488.
Citiliner Plus Pietermaritzburg Pretoria recent customer reviews
The bus was good and the stuff were so lovely. But the only problem is the weather was cold and they didn't open the heater for us
4 out of 5 stars
Slindile M.
We arrived in Midrand over two hours later than the given arrival time and the driver only notified us of the timetable change on arrival. We asked at the bus station in Pietermaritzburg to confirm the arrival time and they confirmed the same time as given on the ticket However this time was 2 hours earlier than the “new” timetable. There was a huge inconvenience when arriving in Midrand in terms of transport from there. Very unprofessional and disappointing. The bus itself was very clean and the experience would have been a great one had the correct information been given.
2 out of 5 stars
Tayla W.
We lost time waiting for another delayed bus in order for the drivers to exchange. I was not impressed
Customers have had a positive experience traveling with Big Sky Express, mentioning the cleanliness of the bus and friendly drivers. Overall, they genuinely enjoy their trips with this company.
Big Sky Pietermaritzburg Pretoria recent customer reviews
The bus was dirty, the chairs had no armrests, basically the bust was in horrible condition.
2 out of 5 stars
Zekhethelo M.
I didn’t enjoy the service, the bus was very slow arrived in Pretoria close to 7 pm instead of 5:45 pm, made me to change my entire plan, I’m so disappointed.
1 out of 5 stars
Mnotho M.
The bus was so comfortable and the drivers treated us well i can't complain but what I didn't like the driver was very speeding and he was shot many times with the traffic camera i was so scared and frustrated
Based on 2721 reviews, the company was rated 2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the Wi-Fi. APM WC ticket prices on this trip start at £17
Passengers have shared positive experiences regarding the comfort and cleanliness of the buses, highlighting smooth rides with comfortable seating. Many appreciated arriving safely at their destinations, often earlier than expected. However, some reviews mention issues like late arrivals and a lack of communication between staff and passengers concerning changes in bus routes or schedules.
The experience was great, the bus was clean and comfortable. I arrived early in my destination.
5 out of 5 stars
Nompumelelo Nqobile N.
Greyhound pitched instead of citiliner though the deats were comfortable, we only boarded the bus only after almost 2 hours of waiting and at the park station, there was a long wait while drivers were discussing our arrival fate, had to jump from bus to bus with our luggage's. That made a trip even worse, lost another hour there
2 out of 5 stars
Thembakazi Z.
I payed for my 4 years old child but I couldn't find proper sits so I had to carry him from pmb till jhb
According to multiple reviews, customers appreciate the great driver character and their cautious driving. However, some customers have mentioned that the bus was late and did not have a toilet on board as advertised in the ticket.
I paid for a bus to Pretoria but they left me at Joburg, where I then had to find my own transport at night to reach Pretoria. Customer service were not answering when help was needed
1 out of 5 stars
Olwethu M.
The bus was late. The bus did not have a toilet on board even though the ticket said it would.
3 out of 5 stars
Sane D.
Great driver character, cautious and very mature indeed.
Enos Luxury Coaches offers 1 daily departures, and you can find tickets starting at £23. The quickest ride takes around 320. Enos Luxury Coaches offers a cost-effective solution to get you where you need to be.
Based on 3856 reviews, the company was rated 1.7 stars on Busbud. Travellers were especially satisfied with the ticket access and the seats but often complained with the Wi-Fi. Delta Coaches ticket prices on this trip start at £15
Delta is the worst of them all, the bus was suppose to come Thursday 17th of April in PMB at 10:55pm and the bus never show up until Friday 18th of April around 05:30am I decided to go back home.
1 out of 5 stars
Sanele S.
They are scammers people must never book from that company, even their email doesn't work.
Based on 36 reviews, the company was rated 1.7 stars on Busbud. Travellers were especially satisfied with the power outlets and the ticket access but often complained with the seats. Transitliner ticket prices on this trip start at £24
Frequently asked questions about travelling by bus from Pietermaritzburg to Pretoria
How far is Pretoria from Pietermaritzburg by coach?
The distance between Pietermaritzburg and Pretoria by coach is approximately 298 miles (481 km).
Is there a way to reach Pretoria from Pietermaritzburg without flying?
You have the option to select the coach for your journey on this route. Choosing the coach guarantees a comfortable and sustainable travel experience, allowing you to admire the views on your way to your destination. You also have the option of utilising carpooling services.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
19/11
£20
20/11
£17
Today
£13
22/11
£13
23/11
£13
24/11
£13
25/11
£13
26/11
£15
The cheapest trip from Pietermaritzburg to Pretoria was searched and found on 21 Nov 2025 with a price of £13
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pietermaritzburg to Pretoria as early as possible.
You can expect to pay from £13 to £45 for a bus ticket from Pietermaritzburg to Pretoria based on the last 2 days. You can expect to find the cheapest price for the trip at £13, which is on 2025-11-22.
Usually Intercape, Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Pietermaritzburg to Pretoria was searched and found on 21 Nov 2025 with a price of £13
