Passengers have praised the bus service for its friendly and accommodating drivers, as well as comfortable rides without speeding. However, there are consistent reports of delays with limited communication about these issues. Some users also noted that maintenance on buses could be improved to prevent disruptions during trips.
The bus arrived extremely late. I was already at the departure point by 3:30 after receiving an SMS at 3:15 informing me of a one-hour delay. Based on that, I expected the bus to arrive at 4:15, but it only arrived at 5:50. I had to report to work at 8:00, and this delay caused me a great deal of inconvenience—not to mention the money I paid specifically to arrive early in Johannesburg and be on time for work. I am very disappointed with this service.
1 out of 5 stars
Nondumiso S.
It was a terrible experience. My daughter and I sat next to the toilet it was smelling so bad.we had to put on mask and spray with perfume. I so disappointed. Sitting next to a toilet is ok but a smelling one .it's a no no
1 out of 5 stars
Phindile Elsie V.
Good and comfortable no delay and very clean only problem the charging ports were not working
Passengers have shared positive experiences with the bus service, highlighting friendly and caring drivers who ensure a pleasant journey. Many appreciated comfortable seating and clean facilities. However, some noted that older buses were used on certain routes, which slightly affected their comfort levels. Overall, travelers expressed satisfaction with the value for money provided by this service.
The bus was comfortable and the driver was friendly,just the only turned on the aircon at Hieldelberg but all in all it was a great trip I enjoyed it especially because I was travelling with a baby.
4 out of 5 stars
Nontobeko Z.
The airconditiner was not working for such a long trip nd it was extremely hot. The bus only reached Park Station at 15h40
2 out of 5 stars
Logie B.
I enjoyed my trip. It was fast ,a little hot due to the heater on the entire trip. And also I want to add that ,my phone screen cracked and my ticket was on it,so I wrote my reference on a piece of paper and showed my drivers license as proof of who I am. I didn't see the need to get me off the bus and think I'm not supposed to be there. I was sent to get a paper with the same details I provided at start.
Based on 3018 reviews, the company was rated 3.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Big Sky ticket prices on this trip start at $30
Customers had a great experience with the bus service, finding it very comfortable and one of the best. However, there were concerns about the driver's ability to control the bus in multiple reviews.
Citiliner Plus Ladysmith Johannesburg recent customer reviews
It was a great experience!
The bus is very comfortable and it is one of the best.
5 out of 5 stars
Nkazimulo G.
The bus was very late, an hour late. In Johannesburg it arrived 2 hours late, had transportation problems to continue with my trip from Johannesburg. The stuff is horrible, they did not even apologize nor do explain their reason of being late. Never again will I be buying a ticket if Citiline
Frequently asked questions about traveling from Ladysmith, ZA to Johannesburg by bus
How far is Ladysmith from Johannesburg?
The distance separating Ladysmith and Johannesburg is 195 miles (314 km).
What are the best sights and things to do in Johannesburg?
Once in Johannesburg, you can start exploring the city and discover its surroundings. The top sights and things to do are Soweto, FNB Stadium, Old Fort and Constitution Hill, Bush Babies Monkey Sanctuary and Sci-Bono Discovery Centre.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11/19
$17
11/20
$20
Today
$16
11/22
$16
11/23
$16
11/24
$16
11/25
$16
11/26
$16
The cheapest trip from Ladysmith, ZA to Johannesburg was searched and found on Nov 23, 2025 with a price of $16
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Ladysmith, ZA to Johannesburg, as early as possible.
You can expect to pay from $16 to $52 for a bus ticket from Ladysmith, ZA to Johannesburg based on the last 2 days. You can expect to find the cheapest price for the trip at $16 which is on 2025-11-23.
Usually Intercape, Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.