Customers have expressed dissatisfaction with the service provided by Eagle Liner. Multiple reviews mention delays and late arrivals, causing inconvenience to passengers. Furthermore, there are complaints about poor communication regarding drop-off locations and discrepancies in departure times. Some customers also reported discomfort due to dirty buses without amenities or charging ports. These issues should be addressed for an improved travel experience.
Customers have shared positive feedback about their recent travel experiences, noting good service and improvements compared to previous trips. However, a common concern among users is the lack of charging points for phones and the bus being too cold during the journey. Overall, passengers appreciated the service provided by Intercape.
The trip was great service are good except for coldness the bus was so cold all the way I was freezing
3.0 out of 5 stars
Anathi W.
The bus broke in Umzimkhulu and we had to wait for a bus coming from Durban, I was late for work
1.0 out of 5 stars
Yonela N.
We were stuck for 5hrs at a traffic police stop because intercape overbooked the bus. As a result the bus did not meet the minimum weight requirement. It was very exhausting having to either wait in a hot bus or cold night air for so long. We arrive over 4hrs after our estimated arrival time.
I have used their bus service multiple times in the past without major problems but unfortunately, this trip was very unprofessional.
Intercity Xpress is a long-distance bus company operating in South Africa. The company established itself as an affordable intercity bus operator, offering services between cities all over the country. Their coaches are equipped with standard seats and they have a generous luggage policy of up to 25 kg. Although they make an effort to respect their timetables, travelers report that delays are expected for Intercity Xpress, so it's good to be flexible with your schedule if you're traveling with them. Their cancellation policy is also flexible, as you can cancel your ticket up to 6 hours before travel time and get a refund of 80% of your ticket value.
I arrived at the departure point at 17:00 for a 17:30 bus, however, at 18:00 the bus hadn't arrived. I tried contacting InterCity Express offices via WhatsApp and there was no answer as to when the bus would arrive in Midrand. The only communication from them was at 19:24 asking if I got the bus? At 20:49 they replied saying the bus did arrive at 17:45 as it was delayed by 15 minutes. Two buses had indeed arrived at Midrand, however, the bus drivers said they were only picking up people going to PE. I'm very disappointed as I am now preparing to book another bus for the same trip. All my plans have been ruined. I will never ever trust InterCity Express.
1.0 out of 5 stars
Mpumelelo B.
The bus broke down , 2 many stops. Will not consider using it again
Based on 4656 reviews, the company was rated 3.5 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Big Sky ticket prices on this trip start at $35
Based on 2710 reviews, the company was rated 3.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the departure location but often complained with the wifi. Citiliner ticket prices on this trip start at $28
Citiliner Plus Midrand Kokstad recent customer reviews
Please update your pick address in Midrand to show correct address. Had to rush to town to catch bus because I went to the wrong Engen garage. I was not happy with this!
Based on 10881 reviews, the company was rated 3.2 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Greyhound South Africa ticket prices on this trip start at $29
Based on 4872 reviews, the company was rated 1.7 stars on Busbud. Travelers were especially satisfied with the ticket access and the departure location but often complained with the wifi. Delta Coaches ticket prices on this trip start at $28
Frequently asked questions about traveling from Midrand to Kokstad by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Midrand to Kokstad?
The cheapest bus tickets from Midrand to Kokstad start from $25. The average price for this route is around $38. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Midrand to Kokstad?
The average bus trip duration from Midrand to Kokstad is 10h 45m, covering a distance of 327 miles (527 km). The quickest bus can get you there in 9h 55m and is operated by Big Sky.
Which bus companies service the Midrand to Kokstad route?
What is the earliest and latest departure time for the bus from Midrand to Kokstad?
The earliest bus departs from Midrand to Kokstad at 3:50pm. And the latest bus departs at 6:40pm.
What are the CO₂ emissions for the bus trip from Midrand to Kokstad?
A bus trip from Midrand to Kokstad generates an estimated 13.154275000000002 kg of CO₂, making it a highly eco-friendly travel option and recommended mode of travel by Busbud.
What is the best bus company from Midrand to Kokstad?
According to Busbud customers, the highest-rated bus company on this route is Citiliner, with an average rating of 3.6 out of 5 stars based on 2702 reviews.
Which bus company has the best Wi-Fi from Midrand to Kokstad?
Based on reviews on Busbud, the bus company Big Sky has the best Wi-Fi rating with a score of 1.6.
Which bus company has the most timely service from Midrand to Kokstad?
According to Busbud traveler reviews, the most timely bus company on this route is Citiliner, with a punctuality rating of 3.4 out of 5 stars.
Which bus company has the cleanest buses from Midrand to Kokstad?
According to Busbud traveler reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.2 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
10/15
$27
10/16
$24
Today
$22
10/18
$27
10/19
No data
10/20
$24
10/21
No data
10/22
$30
The cheapest trip from Midrand to Kokstad was searched and found on Oct 17, 2026 with a price of $22
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Midrand to Kokstad, as early as possible.
You can expect to pay from $22 to $65 for a bus ticket from Midrand to Kokstad based on the last 2 days. You can expect to find the cheapest price for the trip at $24 which is on 2026-10-20.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Midrand to Kokstad was searched and found on Oct 17, 2026 with a price of $22
