Passengers generally had a positive experience with Intercape, appreciating the comfortable buses and friendly drivers. Many enjoyed their journeys despite some long travel times. However, there were mentions of non-functional charging ports and concerns about cleanliness in bus toilets. Additionally, some passengers felt that break times could be extended for better comfort during longer trips.
Intercape Mainliner Durban Cape Town recent customer reviews
Good Friendly drivers - However delayed due to accident in George , which resulted in very late arrival
1 out of 5 stars
Selby Shabier N.
It wasn’t intercape it was Big sky and they are very slow stopping from each and every garage, rude drivers. My experience was very bad
1 out of 5 stars
Tsepo S.
Our bus had a lil incident and had to stop for four hours,we called multiple times begging for H20 only to be told will get to buy when the new bus gets to us and takes us to the next stop,the company could have just sent water with the new driver...
The reviews highlight the friendly and accommodating nature of the drivers, who are praised for their excellent service. The buses are generally comfortable and suitable for long-distance travel. However, some users have reported issues such as delays in arrival times, non-functional charging points, inadequate toilet facilities on board, and a lack of clear announcements during stops.
Big Sky Durban Cape Town recent customer reviews
*Everything was fine except that when they announce for stops
*They must announce loud for everyone to hear
Internet connection not working
*Some of the charging points are not working
*It will be nice that your busses can have a speaker for announcements
4 out of 5 stars
Olgah N.
Too many stops via Eastern Cape. Also the charger units in the entire bus stopped working. Driver was friendly, accommodating
4 out of 5 stars
Sayed Jaabir R.
I didn't enjoy anything at all, my ticket when I booked it was written the departure time is 15h15 but only departed at 16h00, the arrival time was 20H00 but we only arrived at 23h45 what a huge delay.
Based on 2686 reviews, the company was rated 2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the Wi-Fi. APM WC ticket prices on this trip start at £42
Users have shared that the bus service is generally comfortable, clean, and timely with reasonable ticket prices. The drivers are praised for their good conduct. However, some reviews mention issues such as non-functional charging ports and a lack of soap or sanitizer in the toilets. Additionally, there were instances where buses did not reach destinations on time despite starting punctually.
Intercity Xpress Durban Cape Town recent customer reviews
The drivers took long to make stops. The bus was filthy and toilet stinks, I had a very bad experience.
1 out of 5 stars
Asanda E.
It was fast and efficient, there was water in the toilet to wash hands after using toilets however there was no soap or at least sanitizer for hygiene
5 out of 5 stars
Phemelo M.
Staff is not friendly at all ,nor helpful, the attitude they give when addressing something is so shocking , it looks like they are not happy to work there and they are forced. even when they are telling the passengers the stations that they are in they speak so softly so that you dont hear them
8 Mabel St, Oakdale, Cape Town, 7530, South Africa
F - Bellville - Oakdale
Caltex Garage,, 140 Durban Road,, Oakdale,, Bellville ,, Cape Town
Frequently asked questions about travelling by bus from Durban to Cape Town
What's the distance between Durban and Cape Town by coach?
The distance between Durban and Cape Town by coach is approximately 790 miles (1274 km).
How can I travel from Durban to Cape Town avoiding air travel?
You have the option to select the coach for your journey on this route. The coach ensures a pleasant travel experience, granting you the opportunity to appreciate the scenery as you make your way to your final stop. You also have the option of utilising carpooling services.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
09/11
£41
10/11
£32
Today
£32
12/11
£26
13/11
£26
14/11
£24
15/11
£24
16/11
£30
The cheapest trip from Durban to Cape Town was searched and found on 14 Nov 2025 with a price of £24
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Cape Town as early as possible.
You can expect to pay from £24 to £45 for a bus ticket from Durban to Cape Town based on the last 2 days. You can expect to find the cheapest price for the trip at £24, which is on 2025-11-14.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Durban to Cape Town was searched and found on 14 Nov 2025 with a price of £24
